Maintenance Manager

Job Description Job Description Job Summary: As a Maintenance Manager, you are responsible for overseeing the maintenance operations of residential properties. You will lead a team of maintenance technicians, ensuring that properties are well-maintained, safe, and in compliance with regulations. Your role involves managing maintenance schedules, coordinating repairs, and ensuring timely resolution of maintenance issues to uphold property value and resident satisfaction. Responsibilities: Maintenance Operations Management: Develop and implement maintenance plans and schedules for routine inspections, preventive maintenance, and repairs. Coordinate and prioritize maintenance tasks to ensure timely completion and efficient use of resources. Conduct regular inspections of properties to assess maintenance needs, identify issues, and ensure compliance with safety standards and regulations. Team Leadership and Supervision: Recruit, train, and supervise maintenance technicians, ensuring they have the skills, resources, and support needed to perform their duties effectively. Delegate maintenance tasks and responsibilities to maintenance staff, providing guidance and feedback as needed. Foster a positive and collaborative work environment, promoting teamwork, accountability, and continuous improvement among maintenance staff. Vendor and Contractor Management: Oversee relationships with external vendors, contractors, and service providers, including negotiating contracts and ensuring quality of work. Obtain bids and proposals for maintenance projects, evaluate vendor performance, and ensure compliance with contractual agreements. Coordinate with vendors and contractors to schedule and oversee repairs, renovations, and capital improvement projects. Budgeting and Cost Management: Develop and manage maintenance budgets, forecasting expenses, and identifying cost-saving opportunities. Monitor maintenance expenses, review invoices, and ensure accurate accounting and budgetary compliance. Identify long-term maintenance needs and assist in planning and budgeting for capital expenditures. Resident Relations and Customer Service: Respond promptly to maintenance requests and emergencies from residents, ensuring timely resolution of issues and minimizing disruption. Maintain open communication with residents regarding maintenance activities, schedules, and progress updates. Address resident concerns and complaints related to maintenance issues, providing exemplary customer service and fostering positive resident relations. Documentation and Reporting: Maintain organized records of maintenance activities, work orders, repairs, and equipment inventory. Prepare regular reports on maintenance performance, including maintenance expenses, work order completion rates, and tenant satisfaction. Qualifications: Bachelor's degree in facilities management, engineering, construction management, or related field preferred. 4 or more years of experience in maintenance management, facilities management, or related field, with supervisory experience preferred. Strong knowledge of building systems, construction methods, and maintenance best practices. Excellent leadership and interpersonal skills, with the ability to motivate and manage a diverse team. Solid understanding of budgeting, cost control, and financial management principles. Proficiency in computerized maintenance management systems (Yardi) and other relevant software. Strong problem-solving and decision-making abilities, with a focus on customer service and tenant satisfaction. Valid driver's license and reliable transportation may be required. Additional Requirements: Willingness to work flexible hours, including evenings, weekends, and on-call duties, as needed. Ability to prioritize tasks, manage multiple projects simultaneously, and work effectively under pressure. Certification in maintenance management (e.g., Certified Maintenance Manager) a plus. Working Conditions: Involves physical tasks such as lifting heavy objects, climbing ladders, and standing for extended periods. Work can be performed both indoors and outdoors, in various weather conditions. Job Type: Full-time Pay: $92,000 - $102,000/annual Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: 8 hour shift Evenings as needed On call Weekends as needed Work Location: In personaa415a4b-8b21-40fc-a65c-70d2b25ca29a