Program Director

Program Director, Emergency and Urgent CareFounded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually.The Program Director provides strategic and operational leadership for assigned ER/Urgent Care facilities, with responsibility for overall site performance, team leadership, and partner relationships. This role oversees day-to-day operations, drives operational and financial performance, and identifies opportunities to improve efficiency, patient experience, and business results. The Program Director leads and develops facility leadership and front office teams while working closely with the RVP of Operations, Medical Director, hospital partners, and other key stakeholders to ensure operational goals are achieved and high standards of service are maintained.You will be a great fit for this role if you have:RN licenseAt least 5 years of experience as an RNHave at least 3 years of some type of healthcare leadership experienceQualifications:Bachelor's degree required; Master's/MBA preferred, RN license preferredMinimum of 7 years' experience within the healthcare sectorMinimum of 3 years' experience in healthcare management required; experience with multi-site management is preferredAlignment with our core values and ability to lead through servant leadershipStrong, clear, and precise verbal and written communication skillsStrong communication & relationship management skillsAbility to work collaboratively across multiple organizationsSolid understanding of Healthcare OperationsSolid understanding of hospital-based reimbursement, including the interplay of documentation, coding, billing, and collections.Highly motivated individual with demonstrated initiative, independence, and curiositySelf-driven, with an ability to work well under pressure and respond to shifting prioritiesAbility to manage multiple projects simultaneouslyThis is not an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.This job operates in a healthcare setting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position would require moderate noise from phones, computers, printers, and medical equipment. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping, and crouching as well as lifting and supporting patients.This job operates in a healthcare setting. CT Technologists must understand and accept the possibility of exposure to inside environmental conditions, such as radiation, noise, infectious/communicable diseases, blood and blood-borne diseases, chemicals and/or chemical fumes, odors, gases, and dusts.Exempt/SalaryTravel is primarily local during the business day between facilities, although some out-of-the-area and overnight travel may be needed from time to time. Incumbent will be required to work at any facility and be responsible for their own transportation.Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.