Senior Product Manager

Senior Product ManagerJob#: 3051689Job Description:Senior Product ManagerLocation: New York, New York (Hybrid)Role OverviewWe are seeking a Senior Product Manager to drive the development and delivery of Agentic Commerce capabilities. This role will focus on the strategy and execution of frameworks, features, and services that enable seamless, secure transactions. This individual will partner with Engineering, Product, and cross-functional teams to shape intuitive commerce journeys powered by AI agents.Key ResponsibilitiesPartner with engineering teams to apply evolving technologies like Agent-to-Agent Protocol and Agentic Payments Protocol for AI agent-facilitated payments.Balance the needs of customers and stakeholders to define technical solutions, shape product requirements, and deliver platform capabilities.Define strategies for fraud prevention, disputes management, and service handling related to agentic transactions in partnership with Fraud and Servicing teams.Define and champion industry standards and protocols for agentic payments with Network and Product teams.Collaborate with Legal, Compliance, and Risk teams to adhere to data governance principles and payments regulations.Work cross-functionally to define requirements for data sharing and integrations with merchants, PSPs, and AI/LLM partners.Partner with UX research, design, and application teams to build and launch self-service dashboards and experiences.Collaborate with Business Development and Product Enablement teams on partner requirements and go-to-market strategies.Monitor industry trends to balance near-term execution with long-term strategy.Required Qualifications5+ years of experience in product development or a similar role.Experience with issuer payments, including digital payments, fraud prevention, disputes, and payment processing.Understanding of technology and product development processes, with the ability to communicate with technical and non-technical partners.Ability to reconcile competing needs across customers, stakeholders, and partners.Detail-oriented with the ability to assess how project components interact.Ability to recognize issues and determine resolutions through creative problem-solving.Excellent communication skills across cross-functional teams to drive collaboration and alignment.A background as a team player who is comfortable with ambiguity and is adaptable and organized.Preferred QualificationsExperience with LLMs/AI models is a plus.Enthusiasm for exceptional products, deep customer empathy, and keen product intuition.Work LocationThis is a hybrid role based in New York City, requiring 3 days per week onsite. The specific onsite schedule can be discussed during the interview process.Additional InformationThis position has the potential for extension or conversion to a full-time employee role for the right candidate. The interview process will consist of 3 interviews total.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.