Sales Support Specialist

Job Description

Job Description

At TEAM, we specialize in DriveAway services, providing safe and efficient transportation of commercial vehicles nationwide. Our team supports manufacturers, dealers, and fleet operators with seamless logistics solutions. We’re looking for a Sales Support Specialist who’s organized, detail-oriented, and passionate about helping our sales team and customers succeed.

Position Overview

The Sales Support Specialist plays a key role in supporting the sales team by managing customer accounts, coordinating vehicle moves, assisting with load entry, and ensuring a smooth handoff from sales to dispatch. This role requires strong communication skills, excellent attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Assist the sales team with customer inquiries, quotes, and order processing, in a timely fashion.
• Track and update customer orders throughout the DriveAway process.
• Coordinate with the Dispatch and Operations teams to ensure timely vehicle moves.
• Maintain accurate records in CRM and software systems.
• Handle incoming calls/emails from customers regarding scheduling, billing, or updates.
• Generate daily sales reports and analyze data to ensure accuracy.
• Support account growth and forecasting.
• Communicate professionally with customers, drivers, and internal departments. Provide general administrative support to the sales department as needed.

Qualifications

• Experience: 1–3 years of sales, administration, logistics, transportation, or customer service experience (DriveAway or trucking industry experience preferred).
• Skills:
• o Strong organizational and multitasking abilities
• o Excellent written and verbal communication
• o Proficient in Microsoft Office (Excel, Outlook, Word) and CRM systems
• Education : High school diploma required; associate or bachelor's degree preferred.

Personal Attributes

• Customer-focused with a proactive, problem-solving mindset
• Comfortable in a fast-moving environment with shifting priorities
• Team-oriented with a willingness to assist wherever needed
• Dependable and detail-oriented

Why Join TEAM?

• Competitive pay and benefits Fast-growing, industry-leading Drive Away company
• Supportive, family-like team culture
• Opportunities for growth within Sales and Operations

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Computer literacy: 1 year (Required)
• B2B sales: 1 year (Required)
• Microsoft Office: 1 year (Required)

Ability to Commute:

• Olathe, KS 66061 (Required)

Work Location: In person