Systems Engineer I

About Us

Founded in 1973, O'Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.

Summary

The Systems Engineer I is responsible for handling projects involving maintenance, troubleshooting, and upgrading of all corporate computing environments, including but not limited to, infrastructure server environments, user computing environments, applications, server hardware, and knowledge of corporate network architecture. They are expected to integrate into an infrastructure team with 40% operational support and 60% planned project work. They will work to position the organization for success, improving efficiency, accuracy, and compliance while increasing business responsiveness, improving security posture, and supporting aggressive growth.

Compensation

$75K - $80K yearly salary + 10% yearly bonus target.

Duties and Responsibilities

• Installing, configuring, testing, and maintaining operating systems, application software and systems management tools. Expertise in managing an Active Directory domain, implement group policies, email support for Office365 environment; Installation and deployment of servers based on HP server platform, including blade servers, virtual connect; SAN and NAS knowledge
• Build / Rack, configure, and harden physical and virtual servers (Windows and Linux)
• Administer Windows Domain services (Active Directory, DNS, DHCP, Group Policy, etc.)
• Manage and monitor installed systems and VMware infrastructure
• Configure load balancing for web and application pools
• Understand and configure AWS cloud infrastructure using EC2 and VPC
• Proactively ensures the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes
• Maintain security backup and redundancy strategies
• Provide technical user-level support to all departments connected to the network, including support of thin clients and Citrix virtual desktop environment, Strong VMware knowledge
• Application support including but not limited to SQL, IIS, SMTP, FTP, SNMP
• Knowledge of network appliances, including network monitoring application such as Solarwinds Orion NPM, Zabbix
• Knowledge of backup application such as HP Data Protector, Veeam
• Establish and maintain effective working relationships with end users, vendors, and managers
• Identify and resolve hardware and software problems
• Define user needs and recommend alternatives
• Ensure proper logging for all systems
• Integrate systems into monitoring tools
• Understand basic to moderate networking fundamentals
• Adhere to information security principles and best practices
• Perform other duties as assigned

Qualifications & Requirements

• Required Education, Experience, Certification/Licensure
• Some Cloud experience, preferably AWS
• Veeam Backup & Recovery experience preferred
• Linux proficiency (command line)
• Capability and capacity of various software products/communication utilities
• Solid networking knowledge (OSI network layers, TCP/IP)
• Knowledge of the principles of data communications and telecommunications
• Knowledge of LAN/WAN concepts and fundamentals
• Knowledge of teleprocessing and telecommunications architecture
• Entry level knowledge of VMWare and virtualization
• Entry level knowledge of Windows administration
• Entry level knowledge of monitoring platforms like Solarwinds Orion
• Entry level knowledge of physical servers from compute to storage
• Entry level knowledge of AWS
• Entry level knowledge of Veeam
• Preferred Education, Experience, Certification/Licensure
• Bachelor's degree in a technical discipline such as computer science, information services or related field, or certification
• 1-2 years plus of experience in a network environment troubleshooting systems
• Perform all work and activities with honesty and integrity
• Take personal responsibility for productivity, quality, and timeliness of work
• Effectively communicate (and listen) clearly, professionally, politely, and persuasively in all situations; respond well and in a reasonable, timely manner
• Challenge conventional practices and use creativity and information to lead, innovate, problem solve, and implement ideas to contribute to the growth of the organization
• Support and meet company/department goals and core values
• Collaborate with co-workers to achieve common goals
• Problem Solving/Analysis

Working Conditions

Must be able to perform the essential job duties. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each work day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.


Equal Opportunity Employer

O'Neil Digital Solutions is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.