Client Support Associate

Providing customer service and operational support in a high-volume, phone-based environment, the contract Client Support Associate will handle 30-50+ inbound calls daily, assisting callers with inquiries and transactions while maintaining professional service standards, with a remote work option available after initial in-person attendance. Key responsibilities Handle a high volume of inbound calls, addressing customer inquiries and transactions efficiently Maintain consistent availability and professionalism throughout scheduled working hours Follow established procedures and service expectations to ensure customer satisfaction Required qualifications 1-2 years of customer service experience, preferably in financial services or call center environments Demonstrated interest in financial services and long-term career development Ability to learn new systems and processes quickly Strong attendance and schedule commitment Positive attitude and willingness to learn in a structured, high-volume environment