Marketing Coordinator (Hybrid)

Marketing Coordinator

Location: Shelton, CT
Employment Type: Full-Time; Hybrid

About Mutual Security Credit Union

Mutual Security Credit Union is a financial cooperative owned by the members it serves through its branches in Danbury, Norwalk, Shelton, Bridgeport, and Watertown. Headquartered in Shelton, Connecticut, MSCU has been servicing Fairfield, New Haven and Litchfield counties for over 70 years and takes pride in a total membership of over 28,000 and assets over $380 Million.

We exist to help our members and our communities thrive by providing thoughtful, reliable financial services rooted in integrity and respect. As an organization, we prioritize growth with purpose, supported by a proven commitment to internal development and career progression.

Our Workplace Culture

At MSCU, we believe our success is driven by our people. We work collaboratively across departments, prioritize open communication, and support one another in serving our members well. We are committed to creating an inclusive, respectful environment where employees are encouraged to grow, contribute, and build meaningful careers, not just hold jobs.

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The Opportunity

As a Marketing Coordinator, you will help bring our brand to life across digital channels and community events. You'll support the creation and publishing of content for social media, email, and our website, while also helping plan and execute events that connect us with our members and community. From updating web pages to capturing and sharing event highlights, your work will play an important role in how we communicate and engage.

This role blends creativity, organization, and data-driven thinking. You'll monitor engagement, support marketing analytics and research, and collaborate with teams across the organization to keep projects moving forward. It's a great fit for someone who enjoys variety, pays attention to detail, and is excited to build their marketing skills in a collaborative, community-focused environment.

Major Responsibilities

Content, Digital Marketing, & Engagement

• Assist in the execution and development of internal and external marketing materials by updating or creating content for various communication channels, including the employee intranet, social media, flyers, landing pages, and email, both print and digital.
• Assist with updating the MSCU website, including blogs, events, SEM implementation, etc.
• Schedule and post engaging content on social media platforms, monitor interactions, and analyze social media performance.
• Assist with planning and executing marketing events (e.g., Shred Events, Fundraisers, etc.). Attend these events (including Financial Reality Fairs and volunteering events) to capture key moments and insights and share compelling storytelling that enhances brand messaging and engagement across marketing channels.

Data Analytics & Market Research

• Support the team with various data projects, such as user analysis, AB testing results, inbound source analysis, loan reporting analysis, marketing reporting, etc.
• Identify and evaluate competitive products' characteristics, market share, pricing, and advertising; maintain research databases.

Marketing Operations & Team Support

• Provide general support for the marketing team, including communicating with various departments, updating forms, and ordering promotional materials for the credit union.
• CRM management - maintain and update member data within HubSpot

Credit Union Philosophy, Mission, & Compliance

• Embrace the movement to foster change and make a meaningful impact within the Community by exhibiting our corporate values of Integrity, Empowerment, Respect, and Commitment to promote professional growth and prosperity within the organization and the neighborhoods we serve.
• To maintain Credit Union goals, it is the responsibility of each employee to strive for continuous process improvement and quality of service to internal and external customers.
• Abide by all federal, state and local laws including, but not limited to: The Bank Secrecy Act, including the Office of Foreign Assets Control (OFAC) and Financial Crimes Enforcement Network (FinCen); Uniform Commercial Code (UCC); Federal Reserve Bank; and the National Credit Union Administration (NCUA).

Position Requirements

• 3-5+ years of professional marketing, social media, or related experience that may include internships, work/study programs, coops, and summer employment
• Completion of one of the following: (1) A two-year college degree, (2) a specialized certification or licensing, (3) specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program
• Ability to travel to branches and community events
• Experience with Adobe Suite (InDesign, Illustrator, Photoshop) is strongly preferred
• Strong writing, editing, proofreading, and layout/design skills are essential
• Analytical skills to interpret data and track campaign performance
• Effective time management skills and ability to coordinate multiple tasks with interweaving schedules

Physical and Mental Abilities

• Sitting the majority of the time.
• The ability to occasionally lift, push, pull or carry up to 10 pounds.
• Occasional bending, squatting, twisting, climbing, reaching above, at or below shoulder level, and kneeling.
• The ability to meet deadlines and maintain accuracy.
• The ability to effectively interact with all personality types in stressful situations.
• Excellent ability to communicate effectively.
• Occasional travel required.

Why Join MSCU?

In addition to a competitive salary and lucrative benefits package, employees receive generous vacation and personal time off and delight in a variety of company sponsored events throughout the year. Our comprehensive benefits package includes:

Medical, Dental, Vision Plans

Life and Accidental Death and Dismemberment Insurance (100% employer paid)

Accident and/or Illness Disability Insurance (100% employer paid)

401(k) Plan with Company Contribution

Vacation, Holiday and Personal Time Off Pay

Birthday PTO Day

Mental Health PTO Day

Volunteer Day - One paid day a year to support the causes that matter to you!

Gym Membership Stipend

Employee Referral Program

Education Assistance Program

Employee Wellness Program

Leadership and Employee Development Training Programs

Interested candidates please submit your resume with salary requirement.

MSCU is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.