Chief Human Resources Officer

Job Description

Job Description

Description:

About Tiburcio Vasquez Health Center:

Tiburcio Vasquez Health Center is a mission-driven Federally Qualified Health Center (FQHC) serving the East Bay through ten primary care clinics, four school-based health centers, and multiple specialty programs. With nearly 400 employees, an annual operating budget of approximately $60 million, and more than 30,000 patients served each year, TVHC provides comprehensive medical, dental, behavioral health, WIC, youth health, and community-based services to some of the region's most vulnerable populations.

Job Summary:

Tiburcio Vasquez Health Center (TVHC) is seeking an experienced, collaborative, and forward-thinking Chief Human Resources Officer (CHRO) to join our Executive Leadership Team. This is an exceptional opportunity for an accomplished HR executive to partner closely with organizational leaders, strengthen our people strategy, and help ensure our workforce is equipped to support TVHC's mission of delivering high-quality care to the communities we serve.

The ideal candidate is equally comfortable thinking strategically and rolling up their sleeves to help solve complex organizational challenges. They are a trusted advisor who builds strong relationships, earns credibility across all levels of an organization, and can translate big-picture vision into practical, measurable results.

Reporting directly to the Chief Executive Officer, the CHRO will work closely with executive leadership to strengthen organizational effectiveness, support leaders across the organization, and build the people strategies necessary for long-term success.

This is an onsite position based in Hayward, California.

Responsibilities:

Strategic Leadership

• Serve as a trusted advisor to the CEO and Executive Leadership Team on organizational, workforce, and people-related strategy.
• Align people strategy with organizational priorities to support exceptional patient care, operational excellence, and long-term organizational success.
• Partner with executive leaders to assess workforce needs, organizational structure, staffing models, and leadership capacity as healthcare delivery and reimbursement models continue to evolve.
• Lead enterprise-wide initiatives that strengthen organizational effectiveness, employee engagement, retention, succession planning, and leadership development.

Human Resources Strategy & Operations

• Provide executive leadership and oversight for all Human Resources functions, including talent acquisition, employee and labor relations, compensation, benefits, learning and development, organizational development, HR operations, HRIS, performance management, and compliance.
• Provides leadership to TVHC's Human Resources team, with direct oversight of: Human Resources Manager; Learning & Development Manager; HR Associate, Payroll Specialist & Benefits; HR Associate, Recruiter; HR Generalist. The Compliance Director has a dual reporting relationship to the CHRO and CMO, partnering closely on credentialing, investigations, grievances, and other shared people initiatives.
• Ensure efficient, scalable HR systems, processes, and policies that support organizational goals while delivering an exceptional employee experience.
• Oversee employee benefits strategy and administration, vendor relationships, and leave programs, ensuring regulatory compliance and market competitiveness.
• Develop workforce planning strategies, reporting tools, and metrics that support data-informed decision-making and future staffing needs.
• Guide the organization's recruitment strategy, talent pipeline development, and workforce planning initiatives to attract and retain top talent.

Leadership, Culture & Employee Experience

• Foster a culture of accountability, collaboration, resilience, continuous learning, and high performance aligned with TVHC's mission and values.
• Coach and support leaders on performance management, employee development, organizational change, and complex employee relations matters.
• Develop initiatives that enhance employee engagement, well-being, resilience, and retention while promoting an inclusive and supportive workplace.
• Build strong partnerships across departments and serve as a trusted resource in navigating organizational challenges and change.

Compliance & Labor Relations

• Ensure compliance with all applicable federal, state, and local employment laws, healthcare regulations, accreditation standards, and collective bargaining agreements.
• Partner with organizational leaders to maintain positive labor relations, support grievance resolution, and advise on union-related matters.
• Oversee HR policies, investigations, corrective actions, and employment practices to minimize organizational risk and promote consistency and fairness.
• Monitor workforce trends, regulatory changes, and HR best practices to proactively identify opportunities for continuous improvement.

Other

• Manages special projects as assigned by the CEO.
• Performs all duties and service in full compliance with TVHC’s Service Excellence Standards.

What You Bring:

We're looking for a leader who combines strategic vision with practical execution. The ideal candidate will have:

• Demonstrated success serving as a strategic HR executive within a complex healthcare organization.
• Strong business acumen and the ability to align workforce strategy with organizational objectives.
• Experience partnering directly with executive leadership and influencing decisions across diverse stakeholder groups.
• A collaborative leadership style that builds trust, credibility, and strong working relationships.
• A track record of improving employee engagement, retention, organizational effectiveness, and leadership development.
• Experience leading organizational change and helping teams successfully navigate growth and transformation.
• Deep expertise in labor and employee relations, HR operations, California employment law, and HR compliance.
• Experience working within a unionized environment is strongly preferred.
• The ability to balance competing priorities while remaining calm, adaptable, and solutions-oriented in a fast-paced environment.
• A willingness to remain engaged in the day-to-day work of HR while maintaining an enterprise-wide strategic perspective.

Qualifications:

Required

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Healthcare Administration, or a related field.
• Minimum of eight (8) years of progressively responsible Human Resources leadership experience.
• Minimum of five (5) years serving in a senior HR leadership role within a healthcare organization.
• Demonstrated experience leading organizational change, workforce planning, and talent strategy.
• Strong knowledge of California employment law and HR best practices.

Preferred

• Master's degree in Human Resources, Business Administration, Organizational Development, Healthcare Administration, or a related field.
• Experience within a Federally Qualified Health Center (FQHC), community health center, or other mission-driven healthcare organization.
• Experience working in a unionized environment.
• SHRM-SCP or SPHR certification.

Salary Range: $200,000-$220,000 annually, depending on qualifications and experience.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and expectations required of the position.

Agency-Wide Core Competencies:

Ethical Conduct: Understands and adheres to the Agency’s Service Excellence Standards, demonstrates a high level of integrity in all internal and external activities and complies with the Employee Handbook and all other Agency policies, practices and procedures. Must maintain strict confidentiality related to client, staff, donor and other Agency information

Intercultural Competence: Demonstrates courtesy and helpfulness towards patients, clients, family members and others. Has the desire and ability to support an inclusive environment with respect to all patients, family members, staff and stakeholders, and to respect and adapt behavior to cultural differences and commonalities in values, expectations, beliefs and practices.

Communication: Communicates with co-workers, patients and stakeholders clearly in writing and orally, as needed and on a timely basis. Listens and responds well. Ensures smooth and efficient telephone communications.

Uses good judgement about what information is important and should be communicated to whom and when. Handles complaints in a responsive and professional manner.

TVHC Core Values:

Collaboration: Together we are stronger and can make a bigger impact.

Resiliency: We face obstacles and stay positive, we adapt and overcome.

People Centered: We treat people with empathy and focus on their needs, and not just on our own.

Aspirational Values:

High-Performing: We’re goal focused, we trust each other and work hard to excel at what we do.

Learn It All (vs Know It All): We’re hungry, we’re humble, we’re always willing to learn.

Teamwork: We work together to achieve exceptional outcomes; we share collectively in the wins and losses of our organization.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, walking, standing, twisting and bending for brief periods of time.
• Occasional reaching and/or grasping using hands and/or arms.
• May be required to lift up to 10 pounds.
• May be required to ascend/descend stairs.
• Regular use of hands requiring dexterity in using the telephone, computer keyboard, mouse or calculator.
• Visual ability to read documents and computer monitor.
• Exposure to low to moderate noise levels characteristic of working in an office or client environments. Noise level may be loud at times.
• Periodic work in outside conditions that include inclement weather and heat.
• Ability to travel to various sites.
• Hearing and speech to converse in person and over the telephone.

Equal Employment Opportunity Statement:

TVHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. TVHC is committed to providing a fair, equitable, and inclusive work environment. We welcome candidates that will promote and value diversity and exercise teamwork and collaboration.

This applies to all terms and conditions of employment, including recruiting, probation, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and retirement.