Customer Service Specialist

Bilingual Counter Sales & Customer Service Associate (Plumbing Exp. Required)Location: Tampa, FL 33634Schedule: Full-time, Monday–Friday 7am-4pmPay: $17-$20/HR Based on ExperiencePosition OverviewWe are seeking a knowledgeable and customer-focused Counter Sales & Customer Service Associate with plumbing product experience who is also bilingual in Spanish and English. This role supports walk-in customers, contractors, and technicians by providing product guidance, processing orders, and ensuring a smooth, professional counter-sales experience. Candidates with hands-on plumbing knowledge or experience in plumbing supply, parts, or wholesale distribution will excel.Key ResponsibilitiesCounter sales support — assist customers with product selection, pricing, and order placementProvide expert guidance on plumbing parts, fittings, valves, tools, and materialsCommunicate effectively with Spanish-speaking customers and contractorsProcess sales orders, returns, and special requests accuratelyMaintain a clean, organized counter and showroom areaBuild strong customer relationships through responsive, friendly serviceCoordinate with warehouse staff for order fulfillment and inventory needsHandle phone inquiries, quotes, and product availability checksSupport daily operations, including stocking shelves and light merchandisingQualificationsPlumbing product knowledge required (parts, fittings, valves, tools, materials)Bilingual Spanish/English requiredExperience in counter sales, customer service, or plumbing supply preferredStrong communication and problem-solving skillsAbility to work in a fast-paced environment with frequent customer interactionBasic computer skills for order entry and inventory lookupReliable, professional, and team-orientedApply NowReady to be considered? Apply now.