Voice of the Customer Intern - Summer 2027

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About Out Summer Internship Program Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment. As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experiences designed to support your personal and professional growth. The program takes place from June – August 2027 (10-week program). Your Role We are seeking a highly motivated Voice of the Customer Intern to support Veeam’s Customer Experience and Voice of the Customer programs during a 10-week summer internship. This role offers the opportunity to gain hands‑on experience in how customer feedback is collected, analyzed, synthesized, and translated into insights that inform business decisions and customer experience improvements. In this role, the intern will contribute to projects that strengthen Veeam’s ability to understand customer needs, identify experience drivers, and support action planning based on customer feedback. Potential project areas may include conducting quantitative and qualitative analysis of survey data, reviewing open-ended customer feedback, identifying trends and recurring themes, summarizing key insights, supporting Voice of the Customer action plan workstreams, and helping create an inventory of surveys conducted across Veeam to improve visibility, coordination, and governance. The intern may also help consolidate feedback from multiple sources, maintain project trackers and program documentation, develop stakeholder‑ready summaries or presentation materials, and support efforts to connect customer insights to business priorities, customer journey moments, and measurable improvement opportunities. The final project scope will be defined based on current business needs, team priorities, and the intern’s skills and interests. This role is ideal for a student interested in customer experience, customer insights, research, analytics, or program management. The ideal candidate is analytical, detail‑oriented, intellectually curious, comfortable working with both data and qualitative feedback, and able to communicate findings in a clear and actionable way. Through this internship, the intern will gain practical experience in Voice of the Customer programs, survey analysis, customer insights, and cross‑functional collaboration. They will also contribute to work that helps Veeam better understand customer needs and drive customer experience improvements across the organization. Requirements Rising junior or senior pursuing a Bachelor’s degree, or a graduate student, at an accredited college or university. Strong interest in customer experience, Voice of the Customer programs, customer insights, research, analytics, or program management. Excellent written, verbal, and interpersonal communication skills, with the ability to summarize findings clearly and tailor messages for different audiences. Proficient in Windows and Microsoft Office, including PowerPoint, Word, Outlook, and Teams. Proficient in Microsoft Excel, with a strong interest in data analysis, including organizing data, identifying trends, and summarizing insights. Comfortable working with both quantitative survey data and qualitative customer feedback. Strong analytical and problem‑solving skills, with attention to detail and the ability to synthesize information into actionable recommendations. Willingness to learn about technology, customer experience, and Veeam’s products and markets. Ability to work independently with limited direction in a fast‑paced environment. High‑energy, motivated self‑starter who is curious, organized, and comfortable managing multiple priorities. Ability to collaborate with cross‑functional stakeholders and support project coordination, documentation, and follow‑up activities. Benefits Paid Company Holidays during your internship Tech Stipend to help set up your workspace 8 Hours of Paid Volunteer Time through our Veeam Cares Program Personal and Professional Development through our Internship Program We’re committed to providing a supportive and rewarding internship experience. The pay range posted is an hourly rate of base pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands. United States of America Intern Pay Range $20 - $25 USD Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment. #J-18808-Ljbffr