Project Manager

Project Manager

Location: Alexandria, Virginia, United States Type: Direct Hire Compensation: Contractor Work Model: Remote – offsite Responsibilities

• Lead the planning, execution, governance, and delivery management of large-scale Salesforce CRM system integration projects for NYS Office of Information Technology Services.
• Coordinate cross-functional teams including developers, QA, business analysts, and data engineers to ensure project milestones are met on time and within scope.
• Serve as the primary liaison to NYS ITS stakeholders, providing regular updates and managing stakeholder expectations throughout the project lifecycle.
• Oversee Agile/Waterfall methodologies, SDLC processes, and manage vendor deliverables, testing cycles, and production deployments.
• Manage project risks, issues, dependencies, and ensure compliance with security, regulatory, and accessibility standards mandated by NYS.
• Facilitate data migration, integration, and change management activities to support seamless system implementation.
• Support production readiness activities and post-go-live stabilization efforts, ensuring a smooth transition to operational status.

Requirements

• 5+ years of experience leading large-scale IT projects as a Project Manager, preferably with Salesforce CRM system integrations.
• Proven experience delivering complex Salesforce licensing, configuration, customization, and integration solutions for federal and/or state agencies.
• Strong expertise in enterprise project governance, stakeholder management, and managing software development lifecycle processes.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Experience working in highly regulated environments and managing remote teams in enterprise implementations.
• Ability to oversee vendor management, testing cycles, UAT, and go-live deployments effectively.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.