Collision Center Manager

Collision Center Manager

Andy Mohr Buick GMC

Compensation: $120000$150000 per year

Job Type: Full-Time

Department: Collision Center

About the Opportunity

Andy Mohr Buick GMC is seeking an experienced and results-driven Collision Center Manager to oversee daily operations lead a team of approximately 1820 employees and drive the overall performance of our collision repair center.

This is an excellent opportunity for a proven collision center leader who understands repair operations team development production efficiency customer satisfaction and financial performance. The ideal candidate is a hands-on manager who can motivate a team maintain high-quality repair standards and ensure the department operates safely and profitably.

Key Responsibilities

• Manage Daily Operations: Oversee all collision center activities ensuring efficient workflow from vehicle intake and damage assessment through repairs quality control and delivery.
  
• Lead and Develop the Team: Supervise coach and support a team of 1820 employees including technicians estimators and administrative personnel.
  
• Drive Production and Efficiency: Monitor repair cycle times technician productivity workflow and overall production performance.
  
• Oversee Financial Performance: Manage departmental budgets labor costs expenses profitability and key performance indicators.
  
• Maintain Quality Standards: Ensure repairs meet manufacturer specifications industry standards and established quality expectations.
  
• Manage Customer Relationships: Oversee customer communication resolve escalated concerns and maintain high levels of customer satisfaction.
  
• Coordinate Insurance Relationships: Work with insurance companies adjusters and other partners to support accurate estimates approvals and timely repairs.
  
• Ensure Safety and Compliance: Maintain a safe organized work environment and ensure compliance with applicable regulations and operational procedures.
  
• Optimize Workflow: Identify opportunities to improve processes reduce bottlenecks and increase overall department performance.
  
• Monitor Performance Metrics: Track key indicators such as labor hours sales gross profit cycle time customer satisfaction and repair quality.
  
• Support Business Growth: Develop strategies to increase repair volume strengthen referral relationships and maximize the collision centers overall potential.
  

Qualifications

• Previous management experience in an automotive collision center or body shop.
  
• Demonstrated ability to lead and manage a team of approximately 1520 or more employees.
  
• Strong understanding of collision repair processes estimating production management and quality control.
  
• Experience managing departmental financials budgets and profitability.
  
• Knowledge of insurance claims repair authorizations and supplement processes.
  
• Strong leadership communication organizational and problem-solving skills.
  
• Ability to manage competing priorities in a fast-paced environment.
  
• Proficiency with collision center management systems and estimating software.
  
• A strong commitment to customer satisfaction employee development and operational excellence.
  

Compensation and Benefits

• Annual compensation of $120000$150000
  
• 401(k)
  
• Dental insurance
  
• Health insurance
  
• Paid time off (PTO)
  
• Vision insurance
  

Apply Today

If you are an experienced Collision Center Manager ready to lead a team improve operational performance and take ownership of a collision repair operation we encourage you to apply.

Interviews by appointment only.

Benefits:

• 401(k)
  
• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Vision insurance
  

Work Location: In person

Required Skills:

Previous management experience in an automotive collision center or body shop. Demonstrated ability to lead and manage a team of approximately 1520 or more employees. Strong understanding of collision repair processes estimating production management and quality control. Experience managing departmental financials budgets expenses and profitability. Knowledge of insurance claims repair authorizations supplements and insurance company relationships. Familiarity with collision repair estimating and management software including CCC ONE and Mitchell; experience with either system is a plus. Strong leadership communication organizational and problem-solving skills. Ability to manage competing priorities in a fast-paced environment. A strong commitment to customer satisfaction employee development and operational excellence.