Strategic Account Manager Government and Education, Spectrum Enterprise

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following communities do not hesitate to register, even if you feel that this particular opportunity is not the right fit for you.

Company Name: Spectrum

Job Description

At a glance:

• Do you desire a competitive salary, an uncapped sales commission and a $10,000 signing and performance bonus?
• Are you a client-focused sales account manager familiar with the needs of government and education organizations?
• Can you commit to a consultative sales position guiding government and education accounts through the selection of telecommunications services?

Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

Maintaining client satisfaction through dedicated account management is at the center of your daily focus. As a Strategic Account Manager, you have strong interpersonal abilities that connect with various government and education organizations to promote the benefits of our technology products and services. You are passionate about proactively managing and simplifying client operations to ensure long-term retention. You possess a keen ability for continuously evaluating client networking capabilities and recommending technologies for improvement. You excel at traveling extensively to retain business accounts within a specified footprint. You report directly to the Manager of Sales Vertical Accounts for goals, guidance and assistance.

Position benefits:

• Competitive salary with sales incentives.
• $10,000 signing and performance bonus (external hires only).
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on spectrum services where available.

What you will do:

• Be an effective member of the sales team by achieving or exceeding monthly sales and revenue goals.
• Advocate for clients within their fast-growing business to develop tailored product solutions highlighting benefits.
• Foster long-term client relationships through face-to-face meetings while being mindful of renewal opportunities, new services and upsell potential.
• Elicit new revenue streams by creating and presenting client product proposals that align with their needs.
• Maintain an accurate client database and submit regular reports on sales activity.
• Conduct tactful and mutually beneficial contract negotiations and conversations with C-Level executives and key decision makers.
• Ensure state and federal compliances by establishing data control procedures and working with regulatory agencies.
• Uphold quality service and encourage long-term client retention through coordinated efforts with Account Executives, Sales Support, Sales Engineering and Marketing teams.
• Simplify the account collection process by assisting with fund acquisitions.
• Remain informed on pricing, order entry and commission reports by attending training sessions.
• Perform additional duties related to the position as assigned.

Required keys for success:

• Three or more years of experience in, or working with, state/local government and education.
• Five or more years of experience with strategic sales or account management with a proven sales record meeting $3,000 monthly quota.
• Confident when presenting technical information to high-level clients.
• Deadline-driven with the ability to multi-task and manage change with ever changing priorities.
• History of learning quickly and applying that knowledge within a team environment.
• Talent for upselling to existing government and education clients and negotiating, renewing or amending contracts.
• Solid prospecting abilities, to include cold calling, on-site visit and attending industry events.
• Valid driver’s license, safe driving record and the availability to travel often.
• Effective written and spoken English communication skills with all levels of an organization.

How you will stand out from the crowd:

• Two or more years of telecommunications experience in business-to-business (B2B) sales, including prospecting calls and premises-based sales.
• Two or more years of experience of outside related sales experience with a proven record of exceeding sales objectives.
• Positive attitude and a strong self-motivator.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
• Coachable with a proven ability to work independently.
• Familiar with Spectrum Enterprise product suite and culture.
• Analytical mindset with interpersonal communication skills.

Your education:

Bachelor’s degree in a business-related field (preferred).