Toll Tech & CCaaS Strategist | AI-Driven
HNTB
HNTB in Seattle, WA, is seeking a professional to contribute to the delivery of toll services including technology policy planning and operational support. This role involves leading projects, advising public agencies on cloud-native contact center solutions, and utilizing AI to enhance customer service efficiency. The ideal candidate will possess a Bachelor's degree in a related field along with extensive relevant experience, with a strong background in customer service technologies. This position offers opportunities for growth and collaboration within a diverse team. #J-18808-Ljbffr HNTB
Vacancy posted 1 day ago
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