Sr. Strategic Partner Manager - 3P, APS (Amazon Publisher Services)

Description Amazon Publisher Services helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app and advanced TV publishers of all sizes, including many of comScore's global top 100, to help them monetize their content with demand from multiple programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers. Amazon Publisher Services is seeking a Sr. Strategic Partner Manager who will manage a portfolio of third-party programmatic buyers. The ideal candidate will combine proven experience managing partnerships with an understanding of the programmatic advertising ecosystem, in order to drive optimum value for our programmatic buyer customers. In this role, you will: - Manage strategic, operational, and technical aspects of relationships with programmatic buyers. Develop friendly, collaborative, and long-term partnerships. - Oversee onboarding of new buyer demand and proactively find and execute optimization opportunities. - Understand and monitor key performance metrics to identify opportunities for growth or improvement. - Innovate, develop, and iterate on services based on customer feedback. - Conduct regular business reviews with customers. Employ consultative, long term approach and build productive relationships with stakeholders of all levels within the customer's organization. - Analyze performance data and provide data-driven insights to improve our programs - Investigate and work directly with technical teams to help them troubleshoot customer issues. Ensure timely resolution of technical issues. Join this team to experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon Inc. (AMZN), one of the world's leading Internet companies. We provide a highly customer-centric, team-oriented environment in our offices located in Palo Alto, Austin, New York, London, and Tokyo. Learn more at aps.amazon.com. Will consider candidates in NYC, Austin, Palo Alto, and San Francisco. Basic Qualifications - 6+ years of digital advertising and client facing roles with a focus on data analysis experience - Experience with annual brand and media planning Preferred Qualifications - Experience analyzing data and best practices to assess performance drivers - Strong verbal and written communication skills with the ability to effectively communicate across a broad range of technical and non-technical people. - Excellent quantitative and analytical skills, being comfortable with pulling reports, diving deep into the data and analyzing trends. - Experience diagnosing and resolving technical issues directly with Product Management and Engineering. - Customer-driven product thinking and ability to identify and prioritize requests. - Proactive attitude with excellent project, organizational and time management skills. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,800/year in our lowest geographic market up to $189,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.