Commercial Sales Development Representative

Commercial Sales Development Representative

The Commercial Sales Development Representative (C-SDR) at Delinea is a full-time, salaried position hybrid based at our Boston location (100 Summer Street). As an entry-level position, this role serves as a vital connection between our Sales and Marketing teams, focusing on generating and qualifying leads to create business opportunities. The Commercial SDR is responsible for initiating communication with potential customers, understanding their needs, and setting the stage for a successful sales process.

Prospecting and Lead Generation: Proactively reach out to potential customers through phone (80%), email, and LinkedIn to identify and qualify new business opportunities.

Lead Qualification: Process and qualify inbound leads to generate sales opportunities, ensuring alignment with Delinea's sales goals.

Pipeline Development: Execute a minimum of 75+ outbound activities daily, including calls and emails, to build and maintain a strong pipeline of qualified leads.

Research and Relationship Building: Conduct thorough research to gather account intelligence, identify key stakeholders, and build relationships with IT decision-makers.

Collaboration: Partner closely with the Sales team to develop and refine go-to-market strategies, ensuring a seamless handoff of qualified leads.

Learning and Development: Continuously enhance your knowledge of Delinea's product offerings and the cybersecurity industry through internal e-learning platforms.

Data Management: Keep accurate records of all sales activities in CRM tools (Salesforce) and Prospect Engagement systems (SalesLoft) to monitor progress and success.

Location: This position is hybrid in-office and based at Delinea's Boston office located at 100 Summer Street. Remote work or telecommuting is not available for this role.

Educational Background: Bachelor's degree or equivalent practical experience.

Communication Skills: Strong verbal and written communication skills with the ability to effectively engage with decision-makers.

Drive and Motivation: A strong desire to learn and grow in a sales role, with a goal-oriented and data-driven mindset.

Technological Proficiency: Basic understanding of CRM systems, with a preference for familiarity with Salesforce or similar platforms.

Industry Knowledge: Exposure to technology sales, customer service, or a related field through internships or work experience.

Sales Techniques: Familiarity with sales approaches such as cold calling, personalized messaging, or pipeline management.

Adaptability: An eagerness to quickly learn and apply new concepts, especially in a dynamic, technology-driven environment.

At Delinea, our core values are STRONG and guide our behaviors and success:

Spirited - We bring energy and passion to everything we do

Trust - We act with integrity and deliver on our commitments

Respect - We listen, value different perspectives, and work as one team

Ownership - We take initiative and follow through

Nimble - We adapt quickly in a fast-changing environment

Global - We embrace diverse people and ideas to drive better outcomes

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.