PLUMBER - SERVICE TECHNICIAN

Job Description

Job Description

Position Summary:

Seaway Plumbing is seeking a skilled and customer-oriented Plumbing Service Technician to join our growing team. In this role, you will diagnose, troubleshoot, repair, and maintain residential [and/or commercial] plumbing systems. You are the face of our company in the field, combining top-tier technical expertise with exceptional communication to deliver an outstanding service experience. If you take pride in your craftsmanship, enjoy solving problems, and thrive in a supportive, fast-paced environment, we want to hear from you!

What You’ll Do (Responsibilities)

• Diagnose and Repair: Independently troubleshoot and repair plumbing issues, including water heaters, tankless systems, fixtures, toilets, drains, leaks, and sewer lines.
• Educate & Recommend: Clearly explain technical findings to clients and present honest repair, replacement, or upgrade options based on their specific needs.
• Execute Quality Work: Perform routine maintenance, clean drains, and install new plumbing fixtures up to company standards and local plumbing codes.
• Maintain Equipment: Keep your company-provided service vehicle, tools, and equipment clean, organized, and properly stocked.
• Document Services: Accurately record job details, recommendations, photos, and payments using our digital dispatching system (e.g., ServiceTitan).

What We’re Looking For (Qualifications)

• Experience: [Insert number, e.g., 2–5+] years of hands-on experience in residential or commercial plumbing service.
• Skills: Strong diagnostic, mechanical, and critical thinking skills.
• Communication: Excellent customer service skills with the ability to explain technical info in simple, clear terms.
• Proficient in the installation and joining of plumbing systems using threading, brazing, soldering, press systems, solvent welding (gluing), and fusion joining methods
• Excellent troubleshooting and problem-solving abilities.
• Strong verbal and written communication skills.
• Ability to effectively coordinate with management, customers, contractors, and field personnel.
• Bilingual (English/Spanish) preferred but not required.

Additional Requirements:

Valid driver's license and reliable transportation.

Must pass a pre-employment drug screening.

Must maintain a professional appearance and positive attitude.

Must demonstrate sound judgment, initiative, and the ability to make decisions with minimal supervision.

Specialties
We specialize in residential, commercial, industrial, and service-based plumbing. Provide Emergency Plumbing Services 24/7. Experience, Knowledge, and Commitment, are three words synonymous with us. We are dedicated to offering you the best service anywhere. We have the latest technology to get the job done, and our staff is well trained in its use. We make sure the job gets done right the first time and without any problems. Call us today!

Company Description

Specialties\rWe specialize in residential, commercial, industrial, and service-based plumbing. Provide Emergency Plumbing Services 24/7. Experience, Knowledge, and Commitment, are three words synonymous with us. We are dedicated to offering you the best service anywhere. We have the latest technology to get the job done, and our staff is well trained in its use. We make sure the job gets done right the first time and without any problems. Call us today!