Scheduling Product Manager

United States, Georgia, AtlantaCrew Resources 13-Oct-2026Ref #: 34387How you'll help us Keep Climbing (overview & key responsibilities)Now is an exciting time to be part of Delta's Crew Resources Technology team as we enhance the frontline employee experience through new decision making and execution applications. This is an opportunity to bring new strategies and initiatives to life while retiring legacy technology. We are seeking a Product Owner to help define the strategy and provide technical expertise for all current and future Crew Resources technology. The Product Owner will work across Crew Resources, Flight Ops, In-Flight Service, and IT to ensure development requests are well understood across the enterprise, gain cross-divisional consensus on priorities, and ensure deliverables meet business needs. To do so, this individual will need to manage multiple projects at once, communicate effectively, build strong cross-divisional partnerships, understand how to write project requirements, and understand the crew member experience.Work with the business and IT on the replacement of the legacy Crew Scheduling systems (DBMS and OSS)Manage the delivery of multiple development teamsEnd-to-end product ownership duties including understanding the business problem, identifying stakeholder needs, and developing optimal solutions so that the business derives value from the new applicationsUnderstand the business and technology vision and translate it into strategy and requirements so that products meet the business's needsWork across multiple user groups and technologies that interact with Scheduling, including Pay, Reroute, Training, Bid and Award, FCL, and CommunicationsCoach and mentor junior members of the teamWork with end users to understand their needs and develop product enhancements that provide valueIdentify opportunities to make improvements to departmental processes, systems, or products to enhance the performance of the team, and deliver solutionsPrepare internal communications that include ad hoc reports, executive summaries, and formal presentations to senior leadersDevelop subject matter expertise for crew related data and systems that can be translated into optimal design and developmentBuild and maintain an executable product roadmap that balances business value, funding, cross-initiative dependencies, and development complexity that guides current and future developmentLead phases of project management, including requirements gathering, development prioritization, and implementation of strategiesPrioritize product backlog, projects, and initiatives across multiple stakeholder groups so that IT is working on the right thingsWrite functional user stories and acceptance criteria that enable a smooth handoff to developmentParticipate in Agile ceremonies with development teams to provide direction and drive progressModel Delta's Rules of the Road and core valuesPractice safety-conscious behaviors in all operational processes and procedures.Benefits and Perks to Help You Keep ClimbingOur culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with generous company contributions up to 9% New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31) In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period 10 paid holidays per calendar year Birthing parents are eligible for 12-weeks of paid maternity/parental leave Non-birthing parents are eligible for 2-weeks of paid parental leave Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefitsFamily care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Domestic and International space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies Recognition rewards and awards through the platform Unstoppable Together Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare What you need to succeed (minimum qualifications)Is at least 18 years of age and has authorization to work in the United States.Possesses a high school diploma, GED, or high school equivalency.Embraces diverse people, thinking, and styles.Consistently prioritizes safety and security of self, others, and personal data.Minimum 4 years of experience with Crew and/or IT Project/Product OwnershipVerbally present ideas succinctly and persuasively; demonstrate logical thinking when responding to questions or providing alternative solutionsAbility to develop presentations that include visuals that advance the story, speak to an executive audience, and influence outcomesExperience translating a business vision into written requirementsTrack record of managing products or complex projects successfullyAbility to lead and influence others responsible for deliverables, including stakeholders from other departmentsExhibit curiosity and think creatively to help identify solutionsProven success in understanding and managing complex processesWillingness to gain a deep understanding of the product and become the subject matter expert and take ownership for its development and performanceSelf-starter with the ability to work well with diverse groups in a time sensitive and team environment with minimal oversightResults oriented and capable of meeting or exceeding deadlines with attention to detail and follow throughCurrency in user experience best practices and new technology trendsEmbraces diverse people, thinking and stylesMust be performing satisfactorily in present position (if transferring internally)What will give you a competitive edge (preferred qualifications)Bachelor's degree in Operations, Business, Engineering, or TechnologyPrior experience as an agile product manager/owner preferredBroad knowledge of Crew Resources, Flight Ops, or Inflight Service preferred, but not required< Go back