Clinical Systems Analyst

Job Description

Senior Clinical Information Systems Analyst

Pay Range: $55–$59/hr.

We are seeking an experienced Senior Clinical Information Systems Analyst to support ambulatory clinical applications within a healthcare IT environment. This role plays a key part in application support, system implementation, workflow optimization, and ongoing maintenance of clinical systems.

The ideal candidate combines strong analytical skills with hands-on healthcare application experience and the ability to translate complex clinical workflows into scalable technical solutions. This role includes both operational support and project-based responsibilities such as system upgrades, testing, and collaboration with clinical and technical stakeholders.

Key Responsibilities

• Provide day-to-day support for clinical applications, including incident resolution and service requests
• Lead and support system implementations, upgrades, and enhancement initiatives
• Analyze clinical workflows and translate business requirements into system design and technical solutions
• Develop, execute, and document test plans for system changes, enhancements, and upgrades
• Troubleshoot application issues and interface/integration problems (inbound and outbound)
• Collaborate with clinical staff, IT teams, and vendors to ensure system performance and usability
• Create and maintain system documentation, user guides, and SOPs
• Support end-user training and adoption of system enhancements
• Identify risks, issues, and improvement opportunities; recommend and implement solutions
• Participate in project activities including task coordination and deliverable review
• Ensure systems meet operational, regulatory, and infrastructure requirements
• Participate in on-call rotation to support 24/7 operations

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field
• (Or 4+ years of additional relevant experience in lieu of degree)
• 5+ years of healthcare IT experience , including system support, implementation, and testing
• Experience supporting clinical applications such as Revenue Cycle systems and PowerChart
• Strong analytical and problem-solving skills with ability to independently resolve complex issues
• Experience supporting clinical workflows in healthcare environments
• Hands-on experience creating and executing test plans and validating system functionality
• Strong documentation skills with ability to translate technical concepts for business users
• Experience troubleshooting system interfaces and integrations
• Excellent communication skills (written and verbal)
• Ability to support on-call rotations and flexible schedules

Preferred Qualifications

• Experience with ambulatory clinical systems
• Prior healthcare IT consulting experience
• Exposure to workflow optimization and system standardization initiatives

Additional Requirements

• Ability to travel between sites as needed
• Strong stakeholder communication and professionalism
• Ability to independently manage issues through full resolution