Customer Service Representative

Customer Service Representative

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Full Time Customer Service Representative

Department: Patient Accounting

Shift: Days/Varied

Purpose

The primary purpose of your position as Customer Service Advocate is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor to assure that a successful, viable department is maintained at all times. The primary duties of the Customer Service Advocate is to obtain payments on accounts owed for the services rendered, and to assist patients with questions or concerns with their patient accounts.

Qualifications

High school graduate with emphasis on clerical studies

• Some exposure to clerical responsibilities. Strong interpersonal skills with the ability to handle large variety of circumstances and conditions.
• Ability to work well with co-workers.
• Computer skills.
• Customer Service and phone experience a plus.
• Knowledge of insurance terminology helpful.

Benefits

Competitive wages

Medical/prescription insurance

Dental insurance

Vision insurance

Accident and critical insurance

Employer paid life insurance

403 (b) retirement with employer matching

Tuition reimbursement

Continuing education reimbursement

Cafeteria discounts

Employee Assistance Program

Salem Regional Medical Center Professional Corporation