Enterprise Architect - McAfee Policy

Job Title: Enterprise Architect - McAfee Policy Clearance Required: Secret Work Location: Onsite; San Antonio, TX Alpha Omega is seeking a qualified Health Enterprise Architect to support one of our federal government clients. Key Responsibilities Serve as technical lead for diagnosing, resolving, and preventing issues linked to McAfee Policy Auditor agents on Domain Controllers, ensuring continuous Directory Services operations. Execute advanced troubleshooting for authentication failures, system lockups, and resource contention on Windows Domain Controllers, using systematic escalation protocols for unresolved cases. Collaborate with Directory Services, McAfee, and cybersecurity teams to assess operational impact, analyze resource utilization, and recommend corrective actions following McAfee product updates. Lead and coordinate uninstall/reinstall processes for McAfee products, validating successful remediation through post-action system health checks and user experience verification. Maintain clear, prompt, and comprehensive communication with leadership and stakeholders—issuing incident notifications, progress reports, and after‑action reviews per organizational protocol. Conduct detailed Root Cause Analysis (RCA) for recurring or critical incidents, producing actionable recommendations and process improvements to minimize future disruptions. Develop and maintain documentation, runbooks, and knowledge base articles, ensuring vital information is preserved across shift changes and for incident response continuity. Propose and implement permanent preventive controls, such as exemption policies for Domain Controllers during McAfee Policy Auditor deployments—coordinating with product owners for safe update management. Enforce ITIL4‑aligned problem, change, and knowledge management practices, incorporating continuous improvement strategies and lessons learned into future operations. Ensure all incident responses, remediation steps, and security modifications are fully compliant with cybersecurity best practices and DHA policies, including evaluation of exemption requests for potential risk impact. Provide Tier 2 and Tier 3 technical support, acting as escalation point for complex system or integration issues, and drive efficient problem resolution in collaboration with vendors and internal teams. Required Qualifications Education A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution. Experience / Skills Active Secret Clearance 9+ years as an Enterprise Architect Microsoft Certified: Cyber Security Architect Expert or Microsoft Certified: Azure Solutions Architect Expert Required changes based on the environment, this could be specific to DHA, PEO MS/CIO (J‑6), IOD, or DDSB specific. Preferred Qualifications Active or recent previous DHA experience HIGHLY desired. DoD Military Training specifications. Proven history of delivering data‑driven solutions with a customer‑first mindset. Certification(s) Cloud+, CISSO, GCIA, GCSA, GCLD, GICSP, CISSP‑ISSAP, CISSP‑ISSEP (Conditional Alternative or GLSC or CISSP) Salary and Benefit Information The likely salary range for this position is $130,000 - $160,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. PTO including paid parental, military, and bereavement leave Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year) Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan) Life Insurance, STD/LTD term disability coverage, with employer paid premiums 401(k) plan with a match that is 100% vested after you complete two years of service FSA/DFSA/HSA flexible benefit plans Annual Tuition & Professional Development Reimbursement benefit Application Deadline May 24, 2026. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Alpha Omega Integration