Team Leader - Clean Express Auto Wash

Location: 400 Lincoln Highway, East McKeesport, Pennsylvania, 15035. Job Title Team Leader Pay Hourly wage: $17.50 per hour. Responsibilities Support the site's facility and operations responsibilities. Deliver outstanding customer service and boost sales growth while upholding stringent quality standards. Greet customers and educate them about the benefits of our Unlimited Wash Club. Actively engage with customers pre/post wash to achieve 100% satisfaction. Maintain quality assurance through accurate Quality Control checks. Lead the team to achieve and sustain high-quality service. Address customer escalations calmly and effectively. Operate basic retail equipment and understand the wash process. Drive team performance to exceed service standards. Foster a positive and collaborative team environment. Perform other related duties as required and assigned. Qualifications High school diploma or equivalent, or current enrollment. Previous sales or customer service experience is a plus. Ability to work flexible hours, including weekends. Positive attitude, willingness to take direction, and a professional appearance. Follow safety guidelines and wear the required safety equipment. Aspire for excellence in all tasks, consistently setting an example through leadership. Maintain a professional appearance in accordance with appearance guidelines. Exceed expectations and uphold accountability in all responsibilities. Demonstrate flexibility in working hours, including weekends. Physical Demands Must stand and move throughout the site for the entire shift. Ability to work on your feet for an entire shift in a fast-paced environment. Ability to work outside in all weather conditions. Ability to lift 25 lbs. Benefits 401(k) plan with a company match of up to 4%. Unlimited Wash Club Membership. Company-provided uniforms. Paid vacation. Educational reimbursement. Continuous training and development. Equal Employment Opportunity Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. #J-18808-Ljbffr