Service Manager

Job Description

GENEX Cooperative is seeking a Service Manager to lead and direct the cattle breeding product and service marketing programs in the area in a manner consistent with the cooperative mission and strategic plan, achieving the EBITDA, financial budget, and key performance goals. This candidate will also oversee the development of personnel who will gain experience to become valued employees in the region and throughout GENEX.


This position demands a strong work ethic, a high level of attention to detail, and a commitment to supporting GENEX's mission to continuously develop technical skills and product knowledge relevant to the AI industry and GENEX's offerings in a professional and client-focused manner.

This position will cover parts of New York, focusing on the Western, Central, and Northern territories of New York.


RESPONSIBILITIES

• Lead talent recruitment, training, and development in partnership with the Area Sales Manager to maintain staffing levels, achieve sales goals, and complete coaching, performance documentation, and field training programs.
• Manage area contribution EBITDA performance by developing, monitoring, and adjusting budgets to meet or exceed U.S. Sales and Service profitability objectives.
• Drive market share growth through annual marketing plans, clear communication, and coordinated staff efforts, with a focus on building and maintaining income from large herds across the area and U.S. market.
• Execute sales and marketing strategies to meet or exceed budgeted unit, dollar, and service sales goals for GENEX dairy, beef, GenChoice™ semen, and services.
• Develop and implement resale product sales plans, including marketing strategies, execution procedures, and product education and sales training for current and new offerings.
• Promote and enforce workplace safety and animal welfare standards by partnering with HR and Safety leadership, delivering education, enforcing safe work practices, maintaining equipment, and reporting and investigating incidents.

REQUIREMENTS

• Must be able to artificially inseminate (A.I.) cows.
• Will need to lift up to 50 pounds on an occasional basis to transport semen tanks or resale products.
• Strong dairy background with experience working with large herds and experience in heat detection on large farms
• Degree in Agriculture or equivalent experience is preferred
• Aggressive sales and service person who is self-motivated with the ability to work independently and as part of a team
• Must possess communication and people skills
• Willingness to learn and develop both personally and professionally
• Computer skills are required; and ability to work with herd management software is a plus

About Us

GENEX is dedicated to providing our member-owners and customers - dairy and beef cattle producers around the globe - with advanced genetic and reproductive solutions. Our team takes pride in delivering value in every interaction, whether through supplying world-class cattle genetics, expert artificial insemination service, professional herd consulting, quality herd care products or state-of-the-art technologies.

GENEX has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.