ID Software Integration Engineer (SIE) Level 3

Job Description

Job Description:\n\nSoftware Integration Engineer (SIE) – Level 3Atlassian Tools & Services Integration\nProgram: SUBURBANDEVELOPMENTRequired Clearance: Active TS/SCI with Full Scope PolygraphHourly Pay Range: $82.14–$103.82\nWyetech is seeking an experienced Software Integration Engineer (SIE) Level 3 to support the design, development, integration, configuration, maintenance, and sustainment of mission-critical tools and services within the Atlassian suite of products, including Jira, Confluence, Bitbucket, and Bamboo.\nThe successful candidate will support the SUBURBANDEVELOPMENT environment by developing and maintaining software integrations that enhance productivity, streamline workflows, and support mission operations. This position requires expertise in integrating, installing, configuring, upgrading, compiling, and sustaining Commercial Off-the-Shelf (COTS) and Government Off-the-Shelf (GOTS) software across heterogeneous operating system environments.\nThe Software Integration Engineer will work closely with software developers, system administrators, project managers, Government stakeholders, and mission customers to identify integration requirements, implement technical solutions, troubleshoot system issues, and ensure the reliability and performance of supported applications.\nThe ideal candidate will possess strong Linux command-line skills, experience automating tasks using Bash, Python, or Groovy, and hands-on expertise configuring and customizing Atlassian products. This position requires excellent troubleshooting, documentation, collaboration, and problem-solving skills, along with the ability to work effectively in a fast-paced technical environment.Required Skills/Experience\n\n \n Demonstrated experience integrating, installing, configuring, upgrading, compiling, and supporting COTS/GOTS software in heterogeneous operating system environments.\n \n Hands-on experience configuring, customizing, administering, and supporting Atlassian products, including Jira, Confluence, Bitbucket, and Bamboo.\n \n Experience using the Linux command-line interface (CLI) to perform system operations, configuration changes, troubleshooting, and maintenance.\n \n Experience developing and maintaining automation scripts using Bash, Python, Groovy, or comparable scripting languages.\n \n Experience designing, developing, implementing, and sustaining integrations between Atlassian applications and supporting enterprise tools and services.\n \n Experience customizing Atlassian applications to meet organizational requirements, user needs, and mission-specific workflows.\n \n Experience troubleshooting and resolving Atlassian integration failures, application performance bottlenecks, configuration issues, and compatibility problems.\n \n Experience testing Atlassian integrations to validate functionality, reliability, performance, and interoperability.\n \n Experience collaborating with stakeholders to identify integration requirements, evaluate technical needs, and implement effective software solutions.\n \n Experience supporting software installation, configuration management, upgrades, and operational sustainment.\n \n Ability to generate and maintain technical documentation covering the full software stack, application configurations, system interfaces, and integration procedures.\n \n Basic Linux system administration skills, including shell scripting, process management, file permissions, and system troubleshooting.\n \n Experience executing software tests and analyzing results to characterize application performance.\n \n Working knowledge of configuration management tools, web-based documentation platforms, and issue-tracking systems.\n \n Experience supporting software product ownership, lifecycle management, and sustainment activities.\n \n Ability to work in a fast-paced technical environment and adapt to different system architectures and development approaches.\n \n Strong analytical, troubleshooting, communication, documentation, and problem-solving skills.\n \n Ability to collaborate effectively with software developers, system administrators, project managers, and mission customers.\n \n Active TS/SCI clearance with Full Scope Polygraph.\nDesired Skills/Experience\n\n \n Experience sustaining mission-critical applications deployed in Unix environments.\n \n Experience supporting enterprise applications operating across Linux and Unix platforms.\n \n Experience interacting directly with external customers to gather requirements, troubleshoot issues, and provide technical support.\n \n Experience developing and delivering technical training, demonstrations, or user guidance for external customers.\n \n Experience developing automation solutions that improve application administration, integration, and operational efficiency.\n \n Experience supporting enterprise Atlassian environments with multiple integrated applications and user communities.\n \n Experience developing or maintaining custom Atlassian workflows, plugins, integrations, or automation capabilities.\n \n Familiarity with software development lifecycle practices, configuration management, and application sustainment.\n \n Experience supporting application modernization, software upgrades, and integration testing.\n \n Experience documenting technical procedures and creating user-facing knowledge resources.\nResponsibilities and Capabilities\nAtlassian Tools and Services Integration\n\n \n Design, develop, configure, integrate, and maintain tools and services supporting the SUBURBANDEVELOPMENT Atlassian environment.\n \n Support Jira, Confluence, Bitbucket, Bamboo, and associated software components.\n \n Configure and customize Atlassian applications to support mission requirements, organizational workflows, and user needs.\n \n Develop and maintain integrations between Atlassian products and supporting enterprise applications.\n \n Analyze customer requirements and translate them into technical integration solutions.\n \n Troubleshoot application integration failures, compatibility issues, configuration problems, and performance bottlenecks.\n \n Test integrations to verify functionality, reliability, performance, and interoperability.\n \n Coordinate with software developers, system administrators, and project managers to implement integration changes.\n \n Support the deployment and sustainment of new and existing Atlassian tools and services.\n \n Recommend improvements to application integrations, workflows, and system functionality.\n\nCOTS/GOTS Software Integration and Sustainment\n\n \n Integrate, install, configure, upgrade, compile, and support COTS/GOTS software within heterogeneous operating system environments.\n \n Support software installation, integration, configuration, and maintenance activities throughout the application lifecycle.\n \n Update and maintain software components to support operational sustainment.\n \n Troubleshoot software installation, dependency, compatibility, and configuration issues.\n \n Support application upgrades and modifications while maintaining operational continuity.\n \n Coordinate software changes with infrastructure teams and technical stakeholders.\n \n Evaluate software dependencies, system interfaces, and operational requirements.\n \n Maintain technical documentation for installed applications, software configurations, and integration procedures.\n \n Support software lifecycle management and recommend improvements to sustainment practices.\n\nLinux Administration and Scripting Automation\n\n \n Utilize the Linux CLI to perform application configuration, maintenance, troubleshooting, and system administration activities.\n \n Develop, maintain, and troubleshoot automation scripts using Bash, Python, Groovy, and related technologies.\n \n Automate repetitive application administration, configuration, and integration tasks.\n \n Support shell scripting activities associated with software deployment, maintenance, and operational support.\n \n Troubleshoot Linux-based application services, system processes, permissions, and software dependencies.\n \n Collaborate with system administrators to resolve operating system and infrastructure issues affecting supported applications.\n \n Identify opportunities to improve operational efficiency through scripting and automation.\n \n Document automation scripts, execution procedures, and technical dependencies.\n\nSoftware Testing, Performance, and Troubleshooting\n\n \n Develop and execute test procedures to validate software integrations and application functionality.\n \n Execute test code to characterize software performance and identify operational limitations.\n \n Analyze application performance bottlenecks, integration failures, and compatibility issues.\n \n Troubleshoot software defects and implement corrective solutions.\n \n Validate application configurations and integration changes before operational deployment.\n \n Document test procedures, results, identified deficiencies, and corrective actions.\n \n Collaborate with technical teams to resolve complex software and infrastructure issues.\n \n Recommend improvements to application performance, reliability, and maintainability.\n \n Support quality assurance activities associated with software integration and sustainment.\n\nConfiguration Management and Documentation\n\n \n Generate and maintain comprehensive documentation covering the full software stack.\n \n Document application configurations, integration architectures, system dependencies, and operational procedures.\n \n Support configuration management activities for software components and associated technical environments.\n \n Maintain accurate records of application changes, upgrades, and integration modifications.\n \n Utilize web-based documentation tools and issue-tracking platforms to support engineering activities.\n \n Develop technical procedures, troubleshooting guides, and software sustainment documentation.\n \n Support improvements to configuration management practices and technical documentation standards.\n \n Ensure technical documentation remains current and accessible to authorized engineering personnel.\n\nHPC Tools and Software Product Ownership\n\n \n Provide software product ownership and sustainment support for applicable High-Performance Computing (HPC) tools.\n \n Support software lifecycle activities, including installation, configuration, upgrades, maintenance, and operational troubleshooting.\n \n Coordinate with engineering and operational stakeholders to identify software requirements and sustainment priorities.\n \n Evaluate software functionality, performance, compatibility, and operational readiness.\n \n Recommend technical improvements to supported tools and services.\n \n Maintain documentation supporting software ownership, configuration management, and lifecycle sustainment.\n\nTechnical Collaboration and Customer Support\n\n \n Collaborate with software developers, system administrators, project managers, Government stakeholders, and mission customers.\n \n Participate in technical planning meetings, integration reviews, troubleshooting discussions, and implementation activities.\n \n Gather and analyze stakeholder requirements to develop effective software integration solutions.\n \n Communicate technical findings, integration status, risks, and recommended solutions.\n \n Support external customers by troubleshooting application issues and providing technical guidance.\n \n Assist with developing user documentation, training materials, and technical demonstrations as needed.\n \n Adapt to changing mission priorities and work across different architectural paradigms.\n \n Perform additional Software Integration Engineering responsibilities as required to support program objectives.\nQualifications\nCandidates must meet the Software Integration Engineer Level 3 labor category requirements.\nOption 1 – Bachelor's Degree\n\n \n Bachelor's degree in Computer Science or a related field from an accredited college or university.\n \n At least eight (8) years of demonstrable experience integrating, installing, configuring, upgrading, compiling, and supporting COTS/GOTS software in heterogeneous operating system environments.\n\nOR\nOption 2 – Degree Substitution\n\n \n Five (5) years of full-time, directly related Computer Science work experience may be substituted for the bachelor's degree.\n \n At least eight (8) additional years of demonstrable experience integrating, installing, configuring, upgrading, compiling, and supporting COTS/GOTS software in heterogeneous operating system environments.\n\nAdditional Education and Certification Substitutions\n\n \n An industry-recognized professional certification, as defined in the applicable Task Order (TTO), may substitute for one (1) year of required experience.\n \n A Master's degree in Computer Science or a related field may substitute for two (2) years of required experience.\n \n All substitutions are subject to applicable contract and task-order requirements.\n\nAdditional Position-Specific Qualifications\n\n \n Demonstrated experience administering, configuring, customizing, and integrating Atlassian applications, including Jira, Confluence, Bitbucket, and Bamboo.\n \n Strong Linux CLI experience and basic Linux system administration skills.\n \n Experience developing automation scripts using Bash, Python, or Groovy.\n \n Experience troubleshooting Atlassian integration failures, application performance issues, and compatibility problems.\n \n Experience testing software integrations and validating operational performance.\n \n Ability to collaborate with technical teams and mission customers to identify requirements and implement solutions.\n \n Strong technical documentation, communication, troubleshooting, and problem-solving skills.\n \n Ability to work effectively in a fast-paced environment and support multiple technical priorities.\nSecurity Clearance and Additional Requirements\n\n \n Required Clearance: Active TS/SCI with Full Scope Polygraph.\n \n U.S. Citizenship required.\n \n Must maintain applicable security clearance and program access requirements throughout employment.\n\nAt Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.\nWyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.\nAdditional benefits include:\nWyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar yea