Parts Manager
Fixgroup
The Parts Manager is responsible for managing all aspects of parts and shop supplies within the shop. The role involves ordering, receiving, and distributing parts to support production while maintaining parts margin goals and ensuring efficient inventory organization. Parts Management Oversee the receipt, sorting, labeling, and checking of all incoming parts against the parts list and invoices. Ensure accurate matching of parts to confirm they are correct and undamaged. Physically check‑in (receive) all parts upon arrival using parts lists and Tekmetric. Distribution and Organization Distribute parts to the appropriate technicians and departments promptly. Organize and maintain parts storage areas to ensure efficient access and use of space, utilizing storage racks, shelving, and bins. Store small parts securely, labeling them and keeping them together for safe transportation to technicians. Shop Floor Maintenance Keep the shop floor clear of parts using designated storage areas and avoiding in‑vehicle storage when possible. Clean and remove old parts and boxes from the shop after jobs are completed. Collaborate with the General Shop (GS) to maintain a clean environment. Invoicing and Returns Process material invoicing by scanning and verifying that all parts are accurately billed, and post invoices before the end of the day. Handle returns and credits for parts as necessary, including negotiating credits on damaged parts and following up on credits weekly. Order Follow‑Up Follow up on parts orders, conducting searches, communicating with dealers, and sourcing components as needed. Verify arrival dates and update advisors on any issues. Order and follow up on electronic parts orders, ensuring that they are processed correctly. Communication Maintain high‑level communication with service advisors, technicians, and vendors regarding parts changes, delays, and pricing to ensure smooth operations. Assist the paint shop with parts organization and ensure paintable parts are ready for processing after matching with technicians. Answer phone calls, schedule appointments for customers, and check customers and their vehicles in and out. Collaborate with staff to ensure correct parts are quoted and available, and fulfill other tasks requested by the General Manager. Qualifications At least 1 year of customer service or administration experience. Organizational skills: Must be able to complete work tasks timely in an environment with constant distractions and interruptions. Computer knowledge: Working knowledge of Windows, ability to type or dictate at least 30 words per minute, operate a cursor, use an email account, and common office software such as word processing and spreadsheet programs. Communication skills: Fluent English in both verbal and written form. Math skills: Ability to perform basic math functions using a calculator. Physical Demands Lift more than 50 lbs without assistance. Enter and exit various vehicles without assistance. Drive a motor vehicle with passengers. Walk/stand for 90% of the day. Work in various weather conditions. Benefits Health Insurance (50%+ company paid premiums) Dental Insurance (50% company paid premiums) Vision Insurance 401K Plan with Company Match Accident and Critical Illness Coverage Short‑Term Disability Employer‑paid Life Insurance Employer‑paid Long‑Term Disability Paid Vacation, Holidays, and Sick Days Employee Assistance Program Team‑oriented working environment Growth opportunities We are proud to be an Equal Opportunity Employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #J-18808-Ljbffr
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