Junior Scheduler and Care Operations Coordinator

We are seeking a Junior Scheduler & Care Operation Coordinator to support and strengthen our day-to-day operations. This role is ideal for someone early in their career who is highly organized, proactive, and eager to grow within healthcare operations. You will play a key role in ensuring seamless scheduling, supporting caregivers, and delivering a high-quality experience for our clients and families. English and Spanish speaker preferred, with excellent communication and customer service or scheduling background is ideal. This position offers a clear growth path into Staffing, Operations or Business Development leadership for high-performing candidates. This role covers: Staffing and scheduling of cases and visits. Assist with onboarding new caregivers, including documentation and compliance tracking. Maintain accurate employee records in line with state and accreditation standards, support background checks and employment verifications. Track certifications, credentials, and required documentation. Client Experience & Coordination supporting day to day operations. Serve as a first point of contact, handling calls with warmth, professionalism, and empathy. Document all interactions accurately within internal systems, organized digital records and perform data entry using cloud-based systems. Work closely with leadership to ensure high-quality care delivery and support office operations. Ensure confidentiality and compliance at all times. Track key performance indicators (KPIs) related to scheduling and service delivery. What We’re Looking For: Associate’s or Bachelor’s degree preferred, or equivalent experience. 2–5 years in healthcare, home care, staffing, or scheduling environments preferred. Proficiency in Microsoft 365 (Outlook, Excel, Word). Strong organizational and time management skills. High attention to detail and follow-through on your assigned tasks. Ability to multitask and prioritize in a fast-paced environment. Strong communication skills (written and verbal). Calm, solution-oriented mindset. Self-starter with a strong sense of accountability. What Sets You Apart You are proactive and solutions-focused. You genuinely enjoy helping people. You bring structure while staying flexible. You take ownership of your work and outcomes. Compensation & Benefits Competitive hourly rate: $22 – $26/hour (based on experience). Discretionary annual bonus. Generous Paid Time Off (PTO). Paid Sick Leave. 401(k) and healthcare eligibility. Flexible scheduling, including some weekend availability. Adjusted weekday schedule to support work-life balance. Clear opportunities for growth and advancement. Why Join SYNERGY HomeCare? Be part of a growing, high-impact healthcare organization and be part of a bigger healthcare solutions line of businesses. Work in a mission-driven environment that values people and purpose. Gain experience in healthcare operations, scheduling, and care coordination. Join a team that supports professional development and internal growth, and get mentorship from senior executive and community focused leaders. Make a meaningful difference in the lives of clients, families, and caregivers. Ready to join us: email your resume today with the job title to us at View email address on click.appcast.io. We are excited to get to know you. #J-18808-Ljbffr