Quality Coordinator
Wagner Technical Services, Inc.
Job Description Job Description Job Overview: The QA Coordinator provides support regarding packaging, assembly, returned goods and performs incoming audits of purchased parts. Performs quality assurance activities to assure that all finished goods & parts meet the specification and requirements. Monitors systems and procedures to measure their effectiveness to ensure customer satisfaction. Responsibilities and Duties: · Identify and address issues in data quality, sourcing, or documentation by reviewing existing data and processes for inconsistencies or gaps. · Thoroughly analyze and interpret existing documents and data to ensure completeness, accuracy, and alignment with required standards. · Oversee compliance with organizational, state, federal, and relevant industry laws, regulations, and guidelines. · Promptly inform the QA Manager and Operations team of any deviations from established standards. · Gather and review data against a specific baseline to ensure compliance with both internal policies and external regulations. · Collaborate with Operations and customers to resolve quality issues as they arise. · Identify data-driven solutions and implement quality improvement plans to drive continuous enhancement. · Maintain accurate records and compile required QA reports in a timely manner. · Actively participate in team and personal development, focusing on quality methodologies and best practices. · Support investigations, deviations, corrective actions, and continuous improvement initiatives. · Conduct First Article Inspections per AS9102 standards and any other additional customer-specific requirements. · Ensure all line equipment is properly calibrated to meet quality standards. · Perform internal audits in accordance with established Quality Management Systems (QMS). · Uphold a strong commitment to quality in all aspects of work and decision-making. · Maintain and manage QT9 activities and related documentation. · Coordinate Return Material Authorization (RMA) activities effectively. · Inspect customer-returned printed circuit board assemblies (PCBAs) in accordance with IPC-A-610 standards or customer-specific requirements, using a microscope as necessary. · Communicate daily RMA findings to the Production Lead and Quality Manager. · Assist with Incoming Inspection, IPQ and FQA inspection activities as needed. · Perform other duties and responsibilities as assigned to support quality initiatives and continuous improvement. Knowledge (position requirements at entry): · Electronic components, industry acceptable inspection and soldering standards, & ESD awareness. Skills (position requirements at entry): · Communication; interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Minimum Requirements: · High school diploma or equivalent GED · Familiar with IPC 610 standards · 3 years of experience in electronics manufacturing Preferred Qualifications: · Associates degree preferred, or equivalent combination of experience and education. · IPC-A-610 certified · AS9100 & ISO 9001 Lead Auditor · 3-5 years quality experience in the electronics manufacturing environment. · Familiar with QMS Certifications per ISO 9001, AS9100 and/or ISO 13485 requirements. Quality Management System (QMS): · Support and follow all QMS certification(s) standards. These systems may include, but are not limited to, quality, the environment, health, safety and security. Physical Requirements: · Must be able to occasionally lift up to 35 lbs. in an 8-hour shift. · Manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials. · Sitting, standing (at desk minimal 2-4 hours daily). · Walking 6-8 hours · Be able to perform light physical activity performing non-strenuous daily activities of a productive/technical nature. Software used: · Intermediate Microsoft Office Skills (Excel, Word, Outlook) · QT9 · ERP System
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