AR Specialist

Accounts Receivable Specialist

Metro Compactor Service is Canada's leading expert for waste and recycling equipment solutions. With expertise spanning over four decades, we provide custom manufacturing, installation, maintenance, and repair services for balers, compactors, and chutes. Our cutting-edge iSmart technology sets us apart, enhancing efficiency and sustainability for our clients in the residential, commercial, and municipal sectors.

The Accounts Receivable Specialist is accountable for collecting the maximum amount of overdue funds from customers using a variety of collection techniques. They will monitor accounts to identify outstanding debts, investigate historical data for each debt/bill, take action to encourage timely debt payments and process payments for refunds. They will send invoices to customers, and process payments using a variety of payment methods.

This position will work from home office location.

Salary Range: $60,000 - $80,000

Bonus: This position is eligible to receive an incentive award targeted at 5% of the base salary.

Work Hours: 8:00 am – 4:30 pm

Responsibilities:

• Document daily collections activity including updating account status records and collections efforts.
• Speak to customers on a regular basis.
• Be responsible for achieving agreed upon targets.
• Collect payments from customers based on agreed upon terms.
• Exercise discretion and judgement in making firm financial arrangements.
• Ensure accuracy of information in database and update as required.
• Take full responsibility for all accounts assigned and answer all inquiries concerning such accounts.
• Research account disputes and billing discrepancies.
• Perform account/payment reconciliations.
• Entering customer payment and supporting information into QuickBooks.
• Respond to credit inquiries from external and internal clients.
• Place accounts on hold when necessary.
• Participate in regular meetings with various departments to discuss customer accounts.
• Creating reports for supervisors and providing digital or paper copies of records when requested.
• Reminding customers about upcoming payments or past-due accounts.
• Using software to send invoices and payment reminders electronically.
• Perform other administrative duties as assigned.
• Use a variety of collection techniques.
• Other duties as and when assigned.

Qualifications:

• 3+ years previous experience in Accounts Receivable.
• Post-Secondary Education in Finance, business or related field.
• Knowledge of billing procedures and collection techniques.
• Comfortable having difficult conversations while maintaining professionalism.
• Proficient in Excel, Word, and Outlook.
• Demonstrated ability to identify problems and implement solutions with little to no supervision.
• Computer proficiency with an ability to learn new software and internal portals quickly.
• Experience with customer portals is an asset.
• Strong time-management skills and ability to prioritize work in order to meet commitments.
• Ability to communicate in a respectful and assertive manner.
• Excellent communication skills; both verbal and written.
• A demonstrated commitment to high professional ethical standards in a diverse workplace.
• Open to direction and collaborative workstyle and commitment to get the job done.
• Strong planning and organizing skills.

Why Work For Us:

Join Metro Compactor Service, an industry leader in the waste & recycling equipment sector in Canada. As we aim for North American expansion, we're all about pushing boundaries, be it promoting employee skill development, leading innovative technologies, or consistently delivering our Super Service promise. Our greatest strength? Our people, who make our groundbreaking tech and market leadership possible. So, if you're all about making a big difference in an environment that values you as much as your skillset, come join the Metro family. Let's shape the future together!

• Recognized Excellence: As a certified Great Place to Work, Canada's Top 100 Small & Medium Employers, and recipient of the Innovation Award by the Brampton Board of Trade, our reputation speaks for itself.
• Rewarding Package: Enjoy competitive salaries, flexible time off with 2 vacation policies to choose from, maternity leave top-up, and the security of our company-matched retirement program. Plus, choose from three tailored benefits packages with extended coverage to suit your individual needs
• Employee Growth: We encourage and support your growth through internal learning opportunities, mentorship, and a Training Reimbursement Program
• Company Culture and Engagement: Participate in regular company events and charitable initiatives that enrich our family-oriented culture. A safe and positive work environment is our top priority, and our staff has voted us a Great Place to Work for good reason!