Optician

Job Description

Company Description Advanced Eyecare is a community-focused eye care practice serving patients in and around Plymouth, WI. The team provides comprehensive vision services, including routine eye exams, diagnosis and management of eye conditions, and support with eyewear selection. Advanced Eyecare emphasizes personalized care, clear communication, and high-quality optical products to meet diverse patient needs. The practice values professionalism, collaboration, and a positive patient experience in every interaction.

Role Description This is a full-time, on-site Optician role based in Plymouth, WI. The Optician will assist patients with selecting, fitting, and adjusting eyeglasses and contact lenses, ensuring comfort, proper vision correction, and style preferences are met. Day-to-day responsibilities include interpreting prescriptions, advising on lens options and coatings, performing measurements, and verifying finished eyewear for accuracy and quality. The Optician will provide attentive customer service, educate patients on eyewear care, and collaborate closely with optometrists and other team members to support smooth clinic operations. Additional duties may include maintaining inventory, processing orders, and handling basic administrative tasks related to optical services.

Qualifications

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• Strong knowledge of optics and an understanding of lens types, frames, and fitting techniques
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• Experience in optometry or working in an eye care setting, including supporting eye exams and patient flow
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• Demonstrated commitment to customer satisfaction and high-quality patient experiences
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• Excellent customer service skills, including clear communication, empathy, and professionalism
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• Attention to detail and accuracy when interpreting prescriptions and performing measurements
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• Ability to work collaboratively in a clinical environment and follow established procedures
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• Basic computer skills for scheduling, documentation, and order processing
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• Previous optical or healthcare experience preferred; certification as an optician is a plus
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