Lobby Attendant

Description

Essential Duties and Responsibilities

• Maintain the cleanliness and appearance of the hotel lobby, entrance, hallways, elevators, public restrooms, meeting spaces, and other public areas.

• Regularly inspect public areas and promptly address cleanliness concerns.

• Vacuum, sweep, mop, dust, polish, and sanitize designated areas according to hotel standards.

• Clean glass doors, windows, mirrors, furniture, fixtures, and decorative elements.

• Empty trash receptacles and replace liners as needed.

• Restock supplies in public restrooms, including soap, paper products, and amenities.

• Respond promptly to spills, accidents, and guest requests to ensure a safe environment.

• Assist with setting up and maintaining public area furniture and décor presentations.

• Report maintenance issues, safety hazards, and repair needs to the appropriate department.

• Support Housekeeping and other hotel departments during high-occupancy periods and special events.

• Follow all Hilton brand standards, safety procedures, and cleaning protocols.

• Provide friendly and professional interactions with guests, offering assistance and directions when needed.

Qualifications

• High school diploma or equivalent preferred.

• Previous housekeeping, custodial, or hospitality experience preferred.

• Strong attention to detail and commitment to cleanliness.

• Excellent customer service and communication skills.

• Ability to work independently and as part of a team.

• Ability to prioritize tasks in a fast-paced environment.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to lift, push, pull, and carry up to 50 pounds.

• Frequent bending, stooping, reaching, and repetitive motions.

• Ability to operate cleaning equipment and use cleaning chemicals safely.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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