Bin Runner - PT

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Hope Mission Statement

The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.

Position Purpose and Summary

For people experiencing homelessness, personal belongings mean more than most people realize. A document, a photo, a change of clothes — these items are tied to a person's identity, history, and sense of dignity. The Bin Runner helps participants at Hope the Mission's Access & Engagement Center’s to access, store, and get back their belongings in a way that is dependable, respectful, and dignified.

This position is responsible for managing the storage area, giving participants access to their assigned bins, processing personal property collected through street cleaning operations, and transporting participants to and from the Access & Engagement Site and other locations as needed. The Bin Runner works directly with people experiencing homelessness throughout every shift — and how those interactions go matters.

This role requires someone who shows up consistently, stays calm and professional, holds a valid California driver's license, and genuinely respects the people being served. The work is physical, requires good organizational skills, and involves real human connection. When it is done well, every participant who comes through the door feels that their belongings — and by extension, they themselves — are worth having a secure space and being taken care of.

Responsibilities

Storage Facility Management

• Maintains the storage facility in a clean, organized, and orderly condition at all times
• Pulls participant bins in order of arrival and returns them to their proper location after each interaction
• Monitors the assigned sorting area and ensures all bins are free of prohibited items
• Distributes prohibited item acknowledgment forms and obtains participant signatures
• Executes voluntary and involuntary pack-outs; bags, tags, and stores all involuntary pack-out items in accordance with policy
• Receives, tags, and stores unattended property collected through City of Los Angeles public right-of-way cleaning operations
• Maintains accurate records of all participants and property items stored in the facility
• Releases personal property to participants after ownership has been verified and required affidavits have been signed

Transportation

• Transports participants to and from the Navigation Center per established routes and as directed by a supervisor
• Maintains vehicle cleanliness inside and out at all times
• Ensures the vehicle has sufficient fuel before and during each shift
• Completes daily vehicle maintenance checks and reports any issues to the supervisor
• Logs all mileage accurately and in accordance with departmental procedures

Participant Interaction and Site Safety

• Interacts with all participants in a professional, respectful, and trauma-informed manner
• Collaborates with security staff to maintain a safe environment for participants, staff, volunteers, and visitors
• Identifies potentially unsafe systems, processes, or situations and reports them to the supervisor promptly

General Responsibilities

• Observes all departmental guidelines, including those governing absences, personal conduct, and break periods
• Performs other duties as assigned by management

Requirements

• Valid California driver's license with an acceptable motor vehicle record meeting HTM's commercial insurance criteria; proof of personal vehicle insurance required.
• Reliable personal transportation to and from the worksite.
• Ability to lift up to 25 lbs. and perform the physical demands of the role including sustained standing, bending, and moving throughout the shift.
• Consistent and dependable attendance; ability to show up reliably for every scheduled shift.
• Availability to work weekends and holidays as required.
• Legal authorization to work in the United States.

Qualifications

• No prior experience required; experience working with people experiencing homelessness, in social services, or in a direct service environment is a plus.

Skills

• Ability to interact professionally and respectfully with people experiencing homelessness, including individuals in crisis or with behavioral health needs.
• Ability to remain calm and professional in high-stress or potentially hostile situations.
• Basic organizational skills and ability to maintain accurate records and complete required forms in personal handwriting.
• Ability to communicate clearly in spoken and written English.

Mandatory Requirements

• Background Screening – Employment is contingent upon the successful completion of background checks as required per worksite.
• Drug and Alcohol Testing – Candidates must pass pre-employment and ongoing drug and alcohol screenings in accordance with company policy.
• Motor Vehicle Record (MVR) Check – For roles requiring driving, employment is contingent upon an acceptable driving record (meeting criteria of HTM’s commercial insurance), a CA drivers license, and proof of vehicle insurance coverage.
• Legal Eligibility to Work – Maintain proof of legal authorization to work in the US.
• Compliance with Company Policies and HIPAA standards – All employees must comply with company policies, including safety, confidentiality, and conduct standards.
• Must have reliable transportation.

Physical, Demands, Environmental Conditions, Equipment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The employee is required to: walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; handle, finger, grasp and feel objects and equipment; reach with hands and arms; be mobile by moving oneself from place to place quickly and easily; repeat various motions with the wrists, hands, and fingers; be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; ability to lift up to 25 lbs.; communicate, receive and exchange ideas, information by means of the spoken and written word; drive vehicles in and around Los Angeles County; be able to enter various buildings that may require climbing stairs; be periodically subjected to outside environmental conditions. The employee may work in proximity to service animals and emotional support animals; use a desktop and/or laptop computer; various office machines. Complete all required forms in personal writing.

Work Environment

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the participants’ use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure or in crisis intervention.

EEO: HTM (Hope the Mission) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HTM complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.

HTM will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HTM is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.

Job Description Acknowledgement

By way of my signature below, I acknowledge that I have reviewed the job description and understand that the job description is representative of the job requirements, but not limited to the points in the job description. I understand questions about the job description or requirements should be directed to my immediate supervisor or the Human Resources Department. I understand the requirements and work environment conditions as described

Monday, Tuesday, Friday: 3:15-7-15 PM & Sat, Sun: 7:30-11:30AM