Field Investigations Manager - National Task Force

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The Field Investigations Manager is part of a fast-growing, constantly evolving environment that partners with Store Operations to ensure we provide the best experience to our customers! With a focus on Organized Retail Crime, the National Task Force takes sophisticated cases head-on through establishing proven partnerships with store and Loss Prevention leadership, local, state and federal law enforcement agencies and utilizes groundbreaking methods to identify and deter external and internal dishonesty! The Investigations Manager is responsible for assisting with implementing a strategy to combat ORC and external theft across all TJX brands including; TJMaxx, Marshalls, Homegoods, Homesense, and Sierra within an assigned market, takes a proactive approach to resolving external losses within all assigned stores through training and awareness.

Responsibilities:

• Assists Manager of Field Investigations in the management and execution of National Task Force activities.
• Initiates, conducts and resolves sophisticated organized theft/fraud investigations.
• Develops creative strategies within assigned market and coordinates these efforts with the Manager of Field Investigations
• Manages Loss Prevention Investigators assigned to one or two markets.
• Partners with Federal, state and local law enforcement agencies to prosecute all external fraud activities within assigned area.
• Develops staffing plans. Recruits, interviews and hires NTF members.

Requirements:

• Excellent communication, written and verbal.
• Time management and prioritization skills.
• 5+ years of Loss Prevention or investigative experience.
• Ability to travel to stores within assigned areas.
• Ability to work efficiently under pressure.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

5160 Stevens Creek Blvd

Location:

USA Marshalls Store 0074 San Jose CAThis position has a starting salary range of USD $95,800.00 to $122,100.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.