Senior Systems Analyst (Operations)

Senior Systems Analyst (Operations)

The Senior Systems Analyst (Operations) is responsible for supporting the day-to-day operations, maintenance, monitoring, and reliability of complex enterprise systems. This role focuses on system stability, batch processing, application performance, infrastructure support, and incident resolution across cloud and on-premise environments.

Key Responsibilities:

• Install, configure, manage, and support Informatica PowerCenter, including mappings, workflows, jobs, and ETL processes
• Assess the impact of system upgrades and perform troubleshooting related to Informatica components
• Identify and resolve system outages, installation issues, and application errors in Java-based applications running in AWS
• Generate, install, and manage SSL certificates and PGP keys
• Configure and manage batch schedules using Control-M or equivalent scheduling tools
• Restore services and manage users, access controls, and governance processes
• Configure, maintain, and troubleshoot Red Hat JBoss, Fuse, Apache, and Tomcat servers
• Perform system troubleshooting by reviewing application and system logs using tools such as Splunk
• Read, understand, and enhance scripts related to applications, batch jobs, and web services
• Work with CI/CD tools such as Jenkins to automate code check-in and build processes
• Monitor and configure application performance and alerting tools
• Support production releases and ensure compliance with change management standards
• Perform scheduled maintenance activities, including patching, tuning, and backups
• Execute and monitor daily batch operations, including evenings, weekends, and holidays as required
• Perform capacity planning and scalability analysis
• Manage incidents and change requests using tools such as JIRA Service Desk
• Participate in on-call and rotation-based shift coverage

Requirements:

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field
• Minimum 3 years of experience performing Informatica PowerCenter operations, administration, or troubleshooting
• Minimum 3 years of experience as a batch operator using Control-M or equivalent tools
• Minimum 2 years of experience working with PostgreSQL or similar database environments
• Experience supporting healthcare, insurance, or health and human services systems
• Demonstrated analytical skills and experience working in complex system environments
• Experience with application and batch integration
• Familiarity with databases and SQL functions
• Strong collaboration and communication skills across technical teams

Preferred Qualifications:

• 5+ years of experience supporting daily operations of complex enterprise systems
• 5+ years of experience managing batch job configurations and schedules
• Experience troubleshooting application issues in JBoss/Tomcat environments hosted on AWS
• Experience supporting large-scale infrastructure and providing risk mitigation recommendations
• Experience configuring and managing Control-M or similar batch tools
• Experience managing cloud-hosted web-based systems
• Working knowledge of Electronic Data Interchange (EDI) operations
• Understanding of Java runtime concepts such as heap memory, garbage collection, and thread management
• Experience working within structured project management and change control frameworks