Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Shift Supervisor

Burger King

Description:
The Shift Supervisor (SS) lives the company Mission Statement and values through direction of crew, customer service and operations during assigned shifts. The Shift Supervisor is responsible for restaurant operations during assigned shifts when management is not present.
NOTE: Each "key activity" described below identifies, in parenthesis, the primary (but not exclusive) core competency related to the performance of these principal responsibilities and key activities.

Requirements:
MINIMUM QUALIFICATIONS:
1. High school diploma or equivalent, with some college preferred
2. Demonstrated leadership skills with a minimum of six (6) months of excellent performance standards with a
BURGER KING® Restaurant or a comparable work record, preferably in a restaurant or retail/hospitality industry
3. English language proficiency that enables speech clarity and proficient verbal and written comprehension
4. Basic math skills
5. The incumbent has completed the following internal certifications or is willing to complete them as required, including but not limited to, Guest Service Expert (GSE), Basic Management Training (BMT) and Serve Safe Essentials
6. The incumbent has completed internal certifications for Anti-Harassment Training and HR Legal Compliance Training or is willing to complete them within sixty (60) days from the start date in the position


CRITICAL RELATIONSHIPS
1. Reports to Restaurant Manager
2. May be supervised by Assistant Manager and/or Senior Assistant Manager
3. May be coached by District Manager and/or Senior District Manager
4. Coordinate shift operations with Crew Team Members

Additional Info:
PRINCIPAL RESPONSIBILITIES and ACTIVITIES:
1. Leads Shift Operations: Directs efficient and accurate preparation and sale of products for prompt customer delivery within the established speed of service guidelines
• Provides production direction to crew in a clear and concise way (Leads People)
• Sets an example for crew by working hard to implement shift plan and ensure swift and smooth production (Gets Results)
• Identifies and resolves bottlenecks in food preparation and Customer Promise delivery to increase speed of service (Solves Problems)
• Demonstrates patience and a positive attitude with crew while delegating tasks and giving instructions (Influences Others)
2. Leads shift using Mission Statement and Values: Motivates crew members to exceed customer expectations with food and friendly service in clean surroundings.
• Makes a professional impression on customers and crew through positive, courteous, and friendly attitude (Influences Others)
• Works with crew to act on customer feedback and resolve customer complaints in a timely, friendly and professional manner (Influences Others/Solves Problems)
• Directs crew to take pride in the details of delivering the Company Mission Statement and Brand Delivery Standards (Gets Results)
• Demonstrates flexibility to meet different team needs to ensure Customer Promise delivery (Can Play Many Roles)
3. Builds Crew Talent: Directs, trains and motivates crew members during shift on each of the workstations as needed to enhance restaurant results
• Delegates work to crew members in a way that encourages them to work together during shift to ensure the restaurant operates to BKC standards (Leads People)
• Assists RMs in training crew members on workstations using the BK GURU and making them feel their contributions are valuable (Leads People)
• Sets challenging goals for self and crew during shift and ensures accountability (Shows Drive/Leads People)
• Seeks understanding of employment laws and policies and welcomes new responsibilities in building crew talent (Learns Quickly/Can Play Many Roles)

4. Assists with Restaurant Compliance: Adheres to compliance of government regulations, BKC Market Policy, food safety, BKC National Security Policy, operations and BKC policies and procedures relating to all activities in the restaurant during the shift
• Directs crew members to do what it takes to maintain restaurant and equipment cleanliness and sanitation standards (Gets Results)
• Takes initiative to immediately report violations of safety, sanitation or security policies to restaurant management and perform short-term solutions (Has Expertise/Shows Drive )
• Motivates crew members to comply with loss control procedures and to maintain a safe and secure environment for customers and other crew members (Leads People)
• Demonstrates to restaurant management that he/she can be relied upon to maintain compliance during shift (Influences Others)

5. Assists with Profit and Loss: Follows marketing plan and cash control/security procedures and helps to maintain inventory
and labor costs
• Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift (Has Expertise)
• Seeks coaching from others to increase understanding of restaurant financial controls (Learns Quickly)
• Helps to remove performance barriers and provide resources for crew and restaurant to perform well (Solves Problems)

*NOTE: ACTIVITIES OUTSIDE SHIFT SUPERVISOR'S SCOPE:
1. Certain administrative responsibilities are inappropriate for the SS such as: ordering product, new hire orientation, performance reviews, payroll input, scheduling and weekly or monthly sales reporting.
2. The SS does not assist the salaried management in the hiring practices of crew members, (i.e., recruiting, interviewing and hiring or termination practices.)
3. The SS does not conduct any formal counseling procedures, such as documentation, suspension or termination. The SS may send an employee home before formal counseling can be conducted by a salaried manager.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Shift Supervisor in Midvale, UT vacancy
  •  ...We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community.... 
    Suggested
    Temporary work
    Local area
    Flexible hours
    Shift work
    Night shift
    Afternoon shift
    Early shift

    Starbucks

    South Jordan, UT
    3 days ago
  • $17 - $26 per hour

     ...something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer... 
    Suggested
    Hourly pay
    Full time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    CVS Health

    South Jordan, UT
    3 days ago
  •  ...Shift Supervisor The Shift Supervisor is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully... 
    Suggested
    Immediate start
    Shift work

    Papa Murphys

    South Jordan, UT
    1 day ago
  •  ...Description: The Shift Supervisor (SS) lives the company Mission Statement and values through direction of crew, customer service and operations during assigned shifts. The Shift Supervisor is responsible for restaurant operations during assigned shifts when management... 
    Suggested
    Temporary work
    Immediate start
    Shift work

    Burger King

    Taylorsville, UT
    3 days ago
  •  ...Overview of Position: Shift Supervisor is responsible for overseeing the entire shift and ensuring that all operation run smoothly & efficiently in a Retail, Retail with Routes and Heritage store. Principal Duties and Responsibilities: Overseeing the proper... 
    Suggested
    Shift work
    Night shift
    Day shift

    Krispy Kreme

    Taylorsville, UT
    20 hours ago
  •  ...Position Purpose : To supervise an assigned shift, designed to develop leadership skills required for the Restaurant Manager position. Placement in the Organization:. Is responsible Reports to a member of the management team. Supervises hourly restaurant... 
    Hourly pay
    Shift work

    El Pollo Loco

    West Jordan, UT
    20 hours ago
  •  ...Hourly Shift Supervisor The Hourly Shift Supervisor (SS) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, guest, people & operations. The Hourly Shift Supervisor supports the Restaurant General Manager (RGM... 
    Hourly pay
    Flexible hours
    Shift work

    Burger King

    South Jordan, UT
    2 days ago
  •  ...Shift Supervisor Do you have the need for speed? Do you thrive in a fast paced, energetic work environment that focuses on serving our customers? If so, K1 Speed is the place for you. As the nation's indoor electric karting leader and innovator for over the past decade... 
    Shift work
    Weekend work
    Afternoon shift

    K1 Speed

    Sandy, UT
    1 day ago
  • A recreational facility in West Jordan is seeking a Shift Manager to oversee daily operations during assigned shifts. The role includes supervising staff, ensuring guest safety, and maintaining high standards of customer service. Previous management experience is preferred... 
    Flexible hours
    Shift work

    Altitude Trampoline Park

    West Jordan, UT
    4 days ago
  • A prominent food and beverage company is seeking a Manager I in Salt Lake City, UT. This role involves supervising restaurant operations, ensuring cleanliness, and managing staff according to established policies. The ideal candidate should have at least 2 years of experience...
    Shift work

    HMSHost

    Salt Lake City, UT
    2 days ago
  •  ...Ready to Lead, Inspire, and Make an Impact? We're looking for a high-energy leader for our swing shift who knows how to rally a team and deliver results. If you thrive in a fast-paced manufacturing environment and have a passion for building strong, engaged teams-this... 
    Part time
    Afternoon shift

    Hartung Glass Industries

    Salt Lake City, UT
    3 days ago
  • A medical device company in South Jordan is seeking a Molding Supervisor to oversee molding operations from 6:00 PM to 6:00 AM. The role involves supervising employees, coordinating daily responsibilities, and maintaining compliance with Good Manufacturing Practices. Candidates... 
    Night shift

    Merit Medical Systems

    South Jordan, UT
    2 days ago
  • $16 - $23 per hour

     ...of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty... 
    Hourly pay
    Full time
    Part time
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    CVS Health

    Sandy, UT
    5 days ago
  • $60k

     ...schedule will vary depending on the needs of the restaurant. Your role will involve overseeing the entire operation during scheduled shifts, making daily decisions, providing consistent support to staff, and ensuring positive and consistent guest interactions. Upholding... 
    Hourly pay
    Full time
    Interim role
    Local area
    Relocation
    Shift work

    IHOP 1744 Holladay

    Sandy, UT
    4 days ago
  •  ...improving people's lives every day through warm, friendly, fast experiences. Whether it's a morning coffee, a kind word, or a great shift for your team, your leadership makes a difference. You'll run a streamlined operation inside a major national retail setting, develop... 
    Flexible hours
    Shift work
    Day shift

    Dunkin'

    South Jordan, UT
    1 day ago
  • This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer if you are hired. The independent franchisee is responsible for all employment...
    Work at office
    Local area
    Night shift

    Del Taco

    West Jordan, UT
    20 hours ago
  • $12 - $15 per hour

     ...Celebrating team successes and coaching for better performance • Setting clear expectations and providing continuous feedback throughout shift • Creating an upbeat positive atmosphere during the shift that makes work fun • Maintaining and enforcing SONIC safety and... 
    Hourly pay
    Local area
    Shift work
    Night shift

    Sonic

    Sandy, UT
    4 days ago
  •  ...restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees). Summary Of Responsibilities: ~ PROFITABILITY Has primary... 
    Hourly pay
    Local area
    Shift work
    Weekend work
    Afternoon shift

    Burger King

    Taylorsville, UT
    2 days ago
  • $65k - $75k

     ...great General Manager. Continuously develop and train General Managers to the next level. Must develop bench at every level from Shift Leader to District Manager. Coach and develop General Managers on Staffing, Scheduling, Turnover, Employee Satisfaction, Performance... 
    Hourly pay
    Full time
    Work at office
    Local area
    Relocation
    All shifts
    Shift work

    Potbelly - Sound Sandwich LLC

    Sandy, UT
    4 days ago
  •  ...service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means: • Providing resources and tools to support those directly helping customers provide the best service. •... 
    Hourly pay
    Full time
    Work at office
    Local area
    Work from home
    Day shift
    Afternoon shift

    Lowe's

    Sandy, UT
    2 days ago
  • $18 - $20 per hour

    Job Type Full-time Description RESTAURANT ASSISTANT MANAGER Midvale, Utah Region Salary Range: $18.00 to $20.00 per hour Depending Upon Experience + Bonus About Us Costa Vida Fresh Mexican Grill has been redefining traditional Mexican...
    Hourly pay
    Full time
    Local area
    Flexible hours

    Costa Vida

    Midvale, UT
    1 day ago
  • Why Wendy's Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be top-notch. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile...
    Daily paid
    Flexible hours

    Wendy's

    Taylorsville, UT
    3 days ago
  •  ...develop people, to execute outstanding product quality and exceptional customer service, and to build sales and control costs for each shift. They should also be able to multi-task and follow Potbelly standard operating policies and procedures with essential areas of focus... 
    Work at office
    Local area
    Shift work

    Potbelly Sandwich Works

    Sandy, UT
    1 day ago
  •  ...potential. Join us to serve up smiles every day! GET TO KNOW THE ROLE: Position Type: Full-Time Details: Expect a mix of shifts to keep the pancake griddles sizzling. Your management journey will be at the heart of our clean and organized IHOP location. Your... 
    Full time
    Shift work
    Day shift
    Afternoon shift

    IHOP 1404 Garland

    Sandy, UT
    4 days ago
  •  ...Assistant Restaurant Manager An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations... 
    All shifts
    Shift work

    Baskin Robbins

    West Jordan, UT
    1 day ago
  • $15.5 - $17 per hour

     ...medical, dental, and vision benefits along with group life insurance for our eligible salaried and hourly employees. Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Report to: General Manager/Assistant Manager Details:... 
    Hourly pay
    All shifts
    Shift work

    Potbelly Sandwich Works

    Sandy, UT
    4 days ago
  •  ...opportunities. You're in the right place if you're here for benefits and perks such as: ~ Weekly Pay ~ Flexible Schedule ~ Free shift meal and family dining discount* ~ Discounted Curly Fries (and all our menu items for that matter) ~ Best in Class Training... 
    Weekly pay
    Casual work
    Flexible hours
    Shift work
    Day shift

    Arby's

    West Jordan, UT
    3 days ago
  •  ...ourselves on maintaining top-tier facilities, excellent customer service, and a strong team environment. Position Summary The Shift Manager is responsible for overseeing daily park operations during assigned shifts. This role ensures excellent guest experiences,... 
    Hourly pay
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Altitude Trampoline Park

    West Jordan, UT
    1 day ago
  •  ...and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Position Summary Our Shift Managers support our stores and General Managers in creating an amazing guest experience, and empowering their team to be at their very... 
    Local area
    Shift work

    Del Taco

    Taylorsville, UT
    4 days ago
  •  ...Shift Manager Responsible for every aspect of everyday supervision of store outlets Responsible for resources management Takes care of stock, staff, and sales management We are looking for an experienced and skilled store manager with remarkable skills, who... 
    Hourly pay
    Local area
    Shift work

    Papa John's

    Taylorsville, UT
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Shift Supervisor. Be the first to apply!