Trade Desk-Operations Manager

Position Summary The Trade Desk Manager is responsible for leading and managing the day‑to‑day operations of the internal trading teams, and overseeing the execution of trades across a diverse range of investment products including stocks, bonds, ETFs, options, and mutual funds. This role ensures the highest standards of operational accuracy, regulatory compliance, and timely trade execution for brokerage and advisory accounts on the Pershing platform. Key Responsibilities Lead and manage the trading desk, overseeing all trade execution and monitoring activities for retail and advisory accounts. Ensure compliance with regulatory requirements (FINRA, SEC, SROs) and internal Written Supervisory Procedures (WSPs). Supervise daily reconciliation, accounting, and documentation processes, ensuring accuracy and timely completion. Manage escalations and resolve complex trading issues, serving as the primary point of contact for advanced inquiries. Coordinate with transfer agents, custodians, and internal departments (Principal Review, Brokerage Operations, New Accounts, Money Desk) to facilitate large‑dollar and high‑volume trades. Develop, implement, and refine desk procedures and workflows to enhance efficiency and risk management. Lead, mentor, and train Trader and Senior Trader staff; oversee onboarding and professional development. Analyze trading activity and provide strategic input to senior management regarding process improvements and regulatory changes. Maintain expert knowledge of trading platforms, particularly Pershing NetX360 and Orion Eclipse, and ensure team proficiency. Perform best‑execution review for trade activity and report results to leadership. Qualifications FINRA Series 7, Series 24, and Series 66 licenses required; additional licenses may be required based on desk responsibilities. 5+ years of experience in trade execution in brokerage or fee‑based accounts, with at least 2 years in a supervisory or managerial capacity. In‑depth understanding of trading platforms (NetX360, Orion Eclipse) and advisory account workflows. Demonstrated ability to lead teams, manage escalations, and resolve complex trading and operational issues. Exceptional communication, leadership, and organizational skills. Proven ability to work under pressure in a fast‑paced, deadline‑driven environment with strong attention to detail. Advanced knowledge of reconciliation processes, trade error resolution, and regulatory compliance. Preferred Experience FINRA Series 4 and/or 53 licenses are preferred but not required. Experience designing and implementing trade‑desk policies and procedures. Background in advisory platform management and model‑based trading workflows. Track record of successful team leadership and development in a trading environment. Compensation Pay Disclosure Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The following annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (annual cash incentives, sales incentives, and/or long‑term incentives) based on the role to reward the achievement of annual performance objectives. Salary information is solely for candidates hired to perform work within the listed locations and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part‑time roles will be prorated based on the agreed‑upon number of hours to be regularly worked.

$71,090 – $118,500 USD

Benefits Health, dental, vision, and life insurance plans 401(k) Savings plan – generous company matching up to 6% Voya Retirement Plan – employer‑paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – 20 days paid time off, nine paid company holidays, and a flexible Diversity Celebration Day Paid volunteer time – 40 hours per calendar year Critical Skills Customer Focused – Passionate drive to delight customers and offer unique solutions that deliver on expectations. Critical Thinking – Thoughtful process of analyzing data and problem‑solving to reach a well‑reasoned solution. Team Mentality – Partnering effectively to drive our culture and execute on our common goals. Business Acumen – Appreciation and understanding of the financial services industry to make sound business decisions. Learning Agility – Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Equal Employment Opportunity Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. #J-18808-Ljbffr Voya Financial