Cloud Computing Engineer I

Under supervision, is responsible for developing and building native-cloud, multi-cloud, or hybrid-cloud product platforms that support applications or business solutions that will have system-wide impact, integrate across the enterprise, and involve multiple technical environments and disciplines. Supports execution of the cloud strategy set by architecture and builds cloud-based networks and the IT infrastructure environment. Assists in the implementation and integration of cloud technologies to support the infrastructure and service needs across business and IT functions. Exercises no supervision.

Work Location

515 S Frio Street, San Antonio, TX 78207

Work Hours

7:45 a.m. - 4:30 p.m., Monday - Friday

• Delivers expertise in a range of areas, including cloud impacts on product licensing, testing and implementation of infrastructure, virtualization, cloud computing, network engineering, and systems and data flow monitoring.
• Maintains and validates cloud standards, capacity planning models, and load-balancing/redundancy solutions.
• Troubleshoots product platforms and performs root cause analysis.
• Performs maintenance activities, testing procedures, order of operations and backout methods for patching, updating, or upgrading cloud-based platforms, products, or systems.
• Track data including service usage and fees, user experience, performance, uptime, and availability utilizing databases, websites, virtual networks, cloud storage, virtual machines, alerts, etc.
• Participates in gap analysis studies and feasible alternative solutions, and recommends the scope of modifications to improve the availability, reliability, and performance of cloud-based products.
• Coordinates and works on multiple cross-functional initiatives, systems, applications, teams, products, and/or projects and serves as an internal advisor to ITSD and business units.
• Assists with evaluating short and long-term planning efforts with management.
• Implement technical requirements relative to cloud-based products and platforms.
• Maintains training and research on emerging technologies and how they might apply within ITSD.
• Maintains business continuity & disaster recovery requirements, methods, and procedures based on established policies.
• Participates in the identification of vulnerabilities and implements mitigation and contingency plans.
• Identifies and implements metrics/KPI.
• Performs related duties and fulfills responsibilities as required.

• Bachelor's Degree from an accredited college or university
• One (1) year of work experience in Systems Administration, Networking, DBA, DBMS design and support, and/or PC Support roles
• One (1) year of work experience in developing, implementing, optimizing, and maintaining cloud-based solutions to include deploying and debugging cloud stacks, educating teams on new cloud initiatives, and implementation of cloud infrastructure security practices.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

• Knowledge of best practices for cloud-based application programming interfaces, web services, and software configuration management systems
• Knowledge of DevSecOps principles and methods
• Knowledge of the practical application of role‑specific engineering and technology, including applying principles, techniques, procedures, automation tools, and equipment to the design and implementation of cloud-based platforms, products, systems, and services
• Knowledge of a broad range of hardware and software products
• Skill in working in an agile environment
• Skill in strong communication with people at all levels of a business
• Ability to develop requirements, concepts of operations, use cases, demonstrations, and presentations to both one-to-one and in small groups
• Ability to create both technical and non-technical end-user documentation
• Ability to problem solve in a dynamic environment with unclear, aggressive timelines
• Ability to perform all the essential functions of the position, with or without accommodations
• Working conditions are primarily in an office environment