Poison Center Health Education Program Coordinator

Custom Scope The Health Education Program Coordinator is a key member of the Health Education Program of the California Poison Control System (CPCS). This individual will utilize public health theories to develop, coordinate, and implement the poison prevention education and awareness program for California, while participating in strategic planning and conducting needs assessments to plan and adjust the program. The responsibilities of this position include: participating in strategic planning; conducting needs assessments; program development; coordination and implementation; building and cultivating new and existing internal and external partnerships; maintaining and defining effective educational tools and methods; management of evaluation tools; research and reporting; training/presenting to internal and external partners; support/facilitation of educational events. Job Description The Health Education Program Coordinator is a key member of the Health Education Program of the California Poison Control System (CPCS). This individual will utilize public health theories to develop, coordinate, and implement the poison prevention education and awareness program for California, while participating in strategic planning and conducting needs assessments to plan and adjust the program. The responsibilities of this position include: participating in strategic planning; conducting needs assessments; program development; coordination and implementation; building and cultivating new and existing internal and external partnerships; maintaining and defining effective educational tools and methods; management of evaluation tools; research and reporting; training/presenting to internal and external partners; support/facilitation of educational events. Toxicological outbreaks requiring an immediate public health response is a critical task of the CPCS Health Education Program that the Health Education Program Coordinator must take part in. California’s culturally, linguistically, and geographically diverse landscape requires unique public health interventions to address toxicologically related health emergencies to mitigate outbreaks and protect communities. Interventions led by the Executive Director, Medical Director, or the Health Education Program Manager, may include the timely development of communication campaigns that effectively reach monolingual, non-English speaking communities, and/or participating in coordinating media coverages, creating digital and print materials in plain language, and participating in organizational meetings with stakeholders to understand toxicological issues affecting our community. Incumbent must be able to multitask and reprioritize, to participate during applicable public health emergencies in a timely fashion to effectively offer critical prevention and education services to Californians. The Health Education Program Coordinator is an experienced educator who can work independently. This individual will work closely with the Health Education Program Specialist and Health Education Program Manager. They will actively participate in poison prevention education and awareness in California through the planning and development of new curriculums/courses, while adjusting the existing program in a continuing education environment. This individual will actively participate in long-range strategic planning based on the latest research, data, and need assessments—identifying target audiences in the state who are vulnerable to poisonings that the program needs to engage with. To develop a robust Health Education Program, the Health Education Program Coordinator will help evaluate prospective program partners to help expand the reach of the program, and when applicable, integrate program components into existing and new partnerships. This individual will identify and develop evaluation tools to examine the processes and outcomes of the program, while implementing program improvements based on gathered data. Additionally, this individual will play a key role in presentations and instruction of course to internal and external audiences, which includes evaluation and adjustment of program based on audience participation and feedback. Presentations and outreach include support and participation in special program events, which may require travel. This position is located at the CPCS Central Office on the Mission Bay campus of the University of California, San Francisco. Travel is required outside the San Francisco Bay area, which can average approximately 1 to 3 days per month. Department Overview The California Poison Control System (CPCS) is a 24 hour-a-day informational hotline serving residents statewide in California. It is designated by the California Emergency Medical Services Authority and managed by the UCSF School of Pharmacy, Department of Clinical Pharmacy. CPCS operates from 4 UC-affiliated answering sites (UCSF/ZSFG, UCDMC, Valley Children’s Hospital, and UCSD) managing approximately 283,000 calls per year, utilizing the most up-to-date computerized information systems. Pharmacists, nurses, and poison information providers respond to calls to the California Poison Control System (CPCS) and provide assessment, information, management advice, in-depth consultation, and follow-up for emergency telephone toxicology and poisoning calls. CPCS is accessible to the public, medical professionals, and emergency responders toll-free, 24/7, 365 days a year. CPCS is accredited by the American Association of Poison Control Centers, administered by the University of California San Francisco School of Pharmacy, Department of Clinical Pharmacy and responsible to the California Emergency Medical Services Authority (EMSA). CPCS is the largest provider of poison control services and programs in the United States. Education Poison Prevention Training Program Poisons, Prevention & Help Training Program for Community Based Organizations Poison Safety Online Education Course School age children poison prevention outreach through stakeholder collaborations Annual development of new educational tools Culturally/linguistically sensitive educational outreach & materials distribution National Poison Prevention Week (NPPW) activities Public health outreach campaigns in response to toxicological outbreaks requiring immediate and timely response Qualifications Required Qualifications Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Thorough and effective verbal, written and interpersonal communication skills and presentation skills. Thorough knowledge of and skill in delivering programs. Thorough knowledge of current public educational programs and trends. Thorough skills to conduct needs assessment and development of new presentations / courses to meet organizational needs. Skill in using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint. Minimum of 3 years of experience coordinating and implementing public health programs, defining measurable deliverables, and evaluating program outcomes in a University, Public Health, or Clinical Care organization. Excellent communication skills and ability to connect with people from diverse populations with an understanding of the communication tools and methods necessary for effective delivery of public health education for these individuals. Demonstrated success in building partnerships and collaborations as a volunteer, student, or employee. Experience in conducting general qualitative and/or quantitative research and reporting on results. Experience in business software and social networking experience including general office, presentation, and data collection software and social media platforms. Broad experience as spokesperson. This can be from volunteer, student, or employee. Preferred Qualifications Thorough knowledge of functional area and understanding of how work may impact other areas. Thorough knowledge of organization policies and procedures. Experience in, defining and managing contracts and budgets. Bi Lingual or Multi Lingual. Additional Qualification Experience in developing robust and timely educational campaigns during public health outbreaks and emergencies. EDUCATION Required Education Bachelor’s degree in community health, health education, healthcare program management, business or related field and/or equivalent experience/training. Preferred Education Master’s degree in community health, health education, healthcare program management, business or related field and/or equivalent experience/training. Continuing education in related field required. CERTIFICATIONS Preferred Certification Certified Health Education Specialist (CHES). #J-18808-Ljbffr UCSF Health, AG