Operations Agent

Operations Agent

An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.

• Arranges for fueling of aircraft as required
• Communicates with Airport Dispatch, Communications with Airlines Dispatch, Updating FLIFO, and communicating with stations flight departures/arrivals
• Prepares weight and balance forms
• Close out flights: files and maintains accurate flight papers
• Prepares Dispatch release forms and collects weather reports from OTIS for the crew
• Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for customers, and special emergency cleaning
• Operates boarding bridge, coordinates boarding and deplaning customers
• Works with Gate Agents in expediting the check-in process collects boarding passes and/or electronic boarding data, and verifies boarding counts
• Handles station AMS and radio communications traffic
• Prepares dispatch release forms and collects weather report from the information system for Crewmembers and keeps all Station team members apprised of flight and weather information
• Responsible for ground security and assuring Operations follow security procedures
• Must be able to communicate information and instructions verbally and via radio equipment

Requirements:

• Experience and understanding of the commercial issues in aviation
• Must have a High School Diploma or GED
• Must be at least 18 years of age
• Capable of processing information in a timely manner
• Must have and maintain a Valid Drivers License
• Able to proficiently speak, read, and write in English
• Basic Computer literacy
• Previous ramp or airline experience
• Must successfully complete all training requirements and maintain certification through employment
• Must clear a FBI fingerprint background check and obtain a custom seal

Physical Requirements:

• Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time.
• Capable of repetitively lifting up to 70 pounds in confined spaces
• Must be physically fit to perform the duties of the job
• Willing to work outside in all types of weather conditions with exposure to loud noises

Working Hours:

• Must be able and flexible to work variable shifts, weekends, and holidays
• Specific shifts to be determined
• Must be able to work extended hours on short notice during non-routine operations

Compensation:

• Starting Pay $13.00hr
• Part Time
• Bi-Weekly Pay