Retail Associate - Customer Service
$16 per hourGOODWILL IND OF THE CHESAPEAKE INC
Retail Associate -Customer Service Salisbury Retail Store
Full Time $16.00/hourly
Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support.
This is a hands-on, team-based role for someone who enjoys variety, staying active, and making a positive impact in their community.
What You’ll Do
Greet and assist customers and donors in a professional, friendly manner
Help donors unload items, issue donation receipts, and maintain accurate records
Support merchandise production by sorting, pricing, and tagging goods
Stock and maintain organized sales floor and backroom areas
Operate a cash register and POS system accurately
Assist with daily opening, closing, and recovery tasks
Support fundraising initiatives and uphold Goodwill’s mission
Follow safety, cleanliness, and housekeeping standards
Schedule & Availability
Full Time hours
Weekend availability (Saturday and Sunday) is required
Ability to work flexible shifts, including evenings and holidays
Reliable transportation required for each scheduled shift
What We’re Looking For
High school diploma or equivalent preferred
Customer service, retail, or material handling experience preferred
Ability to follow instructions and work with frequent interruptions
Strong communication and teamwork skills
Dependable, adaptable, and service-oriented
Additional Role Details
Some locations may require forklift operation (certification provided if needed within 30 days of hire)
Must be able to read clothing tags and labels in English
Physical Requirements
Lift up to 50 lbs (frequent lifting up to 25 lbs)
Stand, walk, bend, reach, and use hands throughout shift
Medium physical demand work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Work at Goodwill?
Goodwill Industries of the Chesapeake offers competitive pay, growth opportunities, and the chance to support programs that strengthen our local community.
Learn more about benefits and careers: EOE, including Disability/Vets
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Vacancy posted 4 hours ago
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