Legal Account Rep (Onsite) - Indianapolis

About Us Meduitis is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at About the Role The Legal Account Representative is responsible for engaging with consumers to resolve outstanding balances through clear communication, real‑time documentation, and accurate data entry. Title: Legal Account Rep Location: Onsite – 8085 Knue Rd, Indianapolis, IN 46250 Schedule: 8am-4:30pm Department: Litigation Reports To: Director of Collections Compensation: $18 per hour base + Monthly Bonus potential Key Responsibilities Receive inbound calls and perform outbound calls to consumers Handle dispute resolutions Educate the consumer on their current situation and try to resolve the debt balance Coordinate payment arrangements Communicate with internal team for items to be processed through the court system Take notes while on the phone Update account statuses, dispositions, and payment arrangements Research accounts as necessary – EOBs, insurance, previous activity Required Qualifications HS Diploma or GED Proficiency in Microsoft Office Preferred Qualifications Familiarity with FACS or Odyssey software systems Experience in Collections background Experience with Small Claims Experience and familiarity with the Fair Debt Collection Practices Act (FDCPA) Employment Eligibility Must be legally authorized to work in the United States without sponsorship. As a condition of employment, a pre‑employment background check will be conducted. What We Offer Comprehensive paid training Medical, dental, and vision insurance HSA and FSA available 401(k) with company match Paid Wellness Time and Holidays Employer paid life insurance and long-term disability Internal growth opportunities Meduitis an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. #J-18808-Ljbffr Meduit | Driving Revenue Cycle Performance