Attendant Mian

Attendant Mian

Job Category: Food and Beverage

Full-Time

Rivers Casino Pittsburgh 777 Casino Drive Pittsburgh, PA 15212, USA

Description

Position Overview: Our Restaurant Attendants play a pivotal role in ensuring exceptional customer experiences at the Mian Restaurant within the vibrant Rivers Casino Pittsburgh. We are seeking friendly, dedicated individuals with a passion for providing top-notch service. As a Restaurant Attendant, you will embody our commitment to prompt, professional, and courteous service, making every guest feel welcomed and valued.

Responsibilities:

• Welcome guests with a warm smile and ensure their needs are met promptly and courteously.
• Demonstrate a comprehensive understanding of all operational procedures related to the role.
• Prepare the restaurant for business, maintaining a keen eye for cleanliness and proper setup.
• Familiarize yourself with the menu, including items, specials, and prices, to provide accurate and complete order-taking assistance.
• Complete all assigned side work and additional duties efficiently and within designated timeframes.
• Ensure a consistently clean and sanitary work environment.
• Handle guest complaints or issues promptly and with a courteous demeanor.
• Prioritize safety and accident prevention, promptly reporting any incidents to the supervisor and completing necessary paperwork.
• Adhere to all departmental rules, side work assignments, and cash handling procedures.
• Other duties as assigned.

Qualifications:

• Exceptional interpersonal communication skills for effective interaction with guests.
• Ability to work efficiently under pressure.
• Previous experience in a similar role is advantageous.
• Punctual and consistent in attendance, adhering to company protocols.
• Ability to complete RAMP (Responsible Alcohol Management Program) Training
• Strong teamwork and communication skills.
• Ability to successfully complete the pre-employment process and work flexible shifts, including holidays.

Physical Requirements:

• Prolonged periods of standing and walking
• Bending, stretching, twisting, reaching, push/pull up to 50 pounds frequently

The above duties and responsibilities are representative. Full job descriptions available upon hire.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.