AWS Amazon Connect Sales Architect
Accenture
Responsibilities Team Leadership: Drive end‑to‑end ownership of a team responsible for the design, development, and implementation of cloud‑based contact center transformation initiatives, leveraging platform‑led solutions across enterprise environments. Business Development: Lead and manage proposal responses to client RFPs and RFIs across multiple market units, ensuring a robust and continuous pipeline of strategic opportunities and transformation projects. Market Engagement: Collaborate with market unit leaders to identify emerging client demands, define talent requirements, and align capability development with business needs in terms of skill, scale, and specialization. Talent & Practice Growth: Build and expand the practice by actively participating in talent acquisition, while also nurturing, mentoring, and upskilling current team members to meet evolving technology and client demands. Project Delivery Excellence: Lead delivery of complex contact center transformation programs by engaging with clients and internal teams for solution design, requirement analysis, design workshops, backlog grooming, and delivering regular demos to stakeholders. Travel may be required for the role. Travel varies from 0%‑100% depending on client requirements. Qualifications Minimum of 5 years hands‑on experience with Amazon Connect contact center; deep expertise on Amazon Connect product features and integration with AWS services such as Lex, Pinpoint, Transcribe, Comprehend. Minimum of 7 years of complex contact center architectures, including integrations to CRM and back‑office applications. Minimum of 7 years AWS cloud platform and services experience with solution architect skills. Minimum of 5 years experience with Amazon Connect flows, AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, IAM policies, and AWS Lex. In‑depth knowledge of contact center KPIs, call flows, IVRs, agent routing, queue logic, callback handling, and escalation processes. Minimum of 7 years program/people management experience. Bachelor’s degree in Computer Science, Engineering, or a related field; or equivalent (minimum 12 years) work experience. If holding an associate’s degree, a minimum of 6 years work experience. Seasoned techno‑functional professional with significant experience on large‑scale business/operational transformation projects. Good understanding of the contact center technology landscape. Bonus points: Experience with Amazon Contact Lens, Amazon Bedrock or Kendra, CI/CD & IaC (Infrastructure as Code), and DevOps. 10+ years experience with contact center technologies such as Avaya, Genesys, etc. Benefits Accenture offers a market‑competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. Equal Employment Opportunity Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. Accenture is an EEO and affirmative action employer of veterans/individuals with disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Accenture is an Equal Employment Opportunity (EEO) employer; we do not discriminate on the basis of age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic as required by federal, state, or local law. For details, view a copy of the Accenture Equal Opportunity Statement PDF ( Accenture is committed to providing reasonable accommodation for applicants and employees with disabilities and providing accommodation for religious observances when required. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll‑free at View phone number on click.appcast.io or send us an email or speak with your recruiter. #J-18808-Ljbffr Accenture
$170k - $230k
...position is part of the AWS Specialist and Partner... ...challenges. AWS is one of Amazon's fastest growing... ...an experienced Senior Sales Specialist to help us establish... ...leader for Amazon Connect - Amazon's Contact... ...Representatives, Solutions Architects, Partners and...Amazon Web ServiceContract workWorldwideFlexible hours$176.6k - $239k
...position is part of the AWS Specialist and Partner Organization... ...Center background, and sales skills necessary to help... ...businesses? Join the Amazon Specialist and Partner Organisation (ASP) Amazon Connect team as a Specialist Solutions Architect! The Amazon Specialist...Amazon Web ServiceLocal areaWorldwideFlexible hours- ...role focused on cloud-based contact center transformation. The ideal applicant has at least 5 years of hands-on experience with Amazon Connect and 7 years of experience in managing complex contact center architectures. Responsibilities include team leadership, business...Amazon Web Service
- Medium is seeking an Amazon Connect Lead / Senior Delivery Consultant in Chicago, Illinois. You will be responsible for designing and delivering cutting-edge AWS-based technology solutions, collaborating with clients to help them resolve their business challenges, and...Amazon Web Service
- ...expert who thrives at the intersection of AWS, DevOps, and scalable ML platforms . If... ...to-end machine learning lifecycles using Amazon SageMaker Proven ability to design, deploy... ...‑based ML environments What You’ll Do Architect and implement production‑grade ML platforms...Amazon Web Service
- A dynamic e-commerce company is seeking a versatile E-commerce Expert to manage and grow sales across multiple platforms including Amazon, eBay, and Shopify. The ideal candidate will have a strong background in marketplace management and product optimization. Responsibilities...
$150k - $175k
...Amazon Connect Lead / Senior Delivery Consultant Storm Reply is an AWS Premier Consulting Partner and the specialist for professional cloud computing services in... ...one or more areas as a certified AWS Solution Architect or similar (as provided by AWS Certification and...Amazon Web ServiceFull time$176.1k - $238.2k
...This position is part of the AWS Specialist and Partner Organization... ...The Principal GTM Strategy - Connect role drives the strategic... ...go-to-market initiatives for Amazon Connect across global markets.... ...diverse stakeholders including sales executives, product teams, marketing...Amazon Web ServiceFlexible hours$131.3k - $177.6k
...lives through technology? Join AWS Global Sales, where we drive cloud... ...seeking a skilled Solutions Architect to accelerate customer adoption... ...from applying. Why AWS? Amazon Web Services (AWS) is the world... ...AWS values curiosity and connection. Our employee-led and company...Amazon Web ServiceLocal areaWorldwideFlexible hours$176.6k - $239k
...30, 2026 This position is part of the AWS Specialist and Partner Organization (ASP... ...to help accelerate customer adoption of Amazon Connect's AI capabilities? Do you love building... ...an Amazon Connect Specialist Solutions Architect! The Applied AI Solutions Architecture...Amazon Web ServiceLocal areaFlexible hours- ...Introduction At IBM Global Sales, we bring together innovation, collaboration, and expertise... ..., empathy, and collaboration. You’ll connect technical understanding with strong people... ...container platforms, including IBM Cloud, AWS, Azure, OpenShift/Kubernetes, Docker, Cloud...Amazon Web Service
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$160k - $205k
Senior Architect What you will do: As a Senior Architect at Credera,... ...and container technologies: AWS, Azure, GCP, Docker, Kubernetes... ...fit the project, such as Amazon Q or GitLab Duo. Accelerated... ...with the benefits of in‑person connection, delivering outstanding results...Amazon Web ServiceRemote workVisa sponsorshipWork visaFlexible hours2 days per week$130k - $170k
...employer awards page: . As an Architect in our Software Engineering... ..., .NET, and platforms like AWS, GCP, or Azure On certain projects... ...that fit the project, like Amazon Q or GitLab Duo, to align... ...with the benefits of in-person connection, delivering outstanding...Amazon Web ServiceH1bRemote workWorldwideFlexible hours2 days per week- ...Position Summary:Are you a solution architect familiar with Cloud-based architectures and... ...Snowflake within various platforms such as AWS and Azure.Job Duties & Responsibilities:... ...on AWSEstablish Power BI on Azure connectivity to Snowflake Iceberg tables/AWS S3Create...Amazon Web ServiceContract workFor contractors
- Job Description Looking for Tech Aws connect lead Location: Chicago IL Onsite Design and configure scalable routing solutions in Amazon Connect, including contact flows, queues, routing profiles, and skill-based routing; leverage Python (AWS Lambda) to ensure accurate...Amazon Web Service
$179.76k - $341.52k
...seeking a hands-on Modernization Architect who combines deep expertise... ...with cloud platforms (AWS, Azure, or GCP) and container... ...tools (e.g., GitHub Copilot, Amazon Q Developer, custom migration... ...time off. Note: if this is a sales commission eligible role, you...Amazon Web ServiceMinimum wageFull timePart timeLocal areaWorldwide$130k - $170k
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- ...for a seasoned cloud and machine learning expert to architect and implement production-grade ML platforms on AWS in Chicago. The ideal candidate will have over 10... ...Solutions Architect Certification and have deep expertise in using Amazon SageMaker. #J-18808-Ljbffr EXLAmazon Web Service
- ...to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices... ..., stay authentic, and make meaningful connections. We celebrate wins big and small,... ...to work. What You’ll Do The Senior SAP Architect will lead the end-to-end architectural design...Amazon Web ServiceImmediate startRemote workFlexible hours
- ...Lead It Architects - Ai Platforms At Bcg Platinion Locations: Atlanta | Austin | Boston... ...prompt workflows, and enterprise system connectivity. Contribute to architectural standards... ...with depth in at least one hyperscaler (aws, azure, or gcp). ~ Experience of deploying...Amazon Web Service
$108k - $135k
...teams and customers, automate critical sales workflows, and close more deals with less... ...work of your career. Mid Market Revenue Architects at Gong are strategic partners to our... ...roles for you to consider and would love to connect. We have noticed a rise in recruiting...Work at officeRemote workWork from homeFlexible hours$192.5k - $240.5k
...role will partner with our world-class sales team and serve as the primary technical... ...as you will rarely be called upon to architect the same application twice. You will help... ...well-regarded team, you will be closely connected to product direction and have meaningful...Live inWork at officeShift work3 days per week$140.6k - $183.11k
...Principal Domain Architect Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come...Hourly payWork at office2 days per week3 days per week$142.8k - $193.2k
...Description As AWS continues to innovate and grow... ...in the life You'll connect with industry... ...collaborate with solution architects to design transformative... ...the team Why AWS? Amazon Web Services (AWS) is the... ...~7+ years of direct sales or business development...Amazon Web ServiceFlexible hours$88k - $110k
...teams and customers, automate critical sales workflows, and close more deals with less... ...work of your career. Commercial Revenue Architects at Gong are strategic partners to our... ...roles for you to consider and would love to connect. We have noticed a rise in recruiting...Work at officeRemote workWork from homeFlexible hours$135k - $150k
...rooted in strong partnerships with AWS, Databricks, Google Cloud, and... ...offers a flexible, digitally connected work environment built on... ...Alliance team. The Alliance Partner Architect role supports growth through... ...‑sell execution with internal sales teams Participate in partner...Amazon Web ServiceFlexible hours$170k - $230k
...increasing adoption of Amazon Web Services by developing... ...will possess both a sales and technical background... ...developers and IT architects. You should also be a self... ...value propositions around AWS services Accelerate... ...experiences that connect and unite the world safely...Amazon Web ServiceContract workFlexible hours
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