Product Manager, Vice President-Source to Pay

Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in CLM, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Develops a product strategy and product vision that delivers value to customers across Source-to-Contract (S2C) platforms and Contract Lifecycle Management (CLM)
• Drive a cohesive end-to-end workflow across contracting workspaces and  CLM, including data handoffs, exception handling, and operational readiness
• Translate business objectives into platform capabilities and non functional requirements; ensure designs align with firm risk, controls, security, and resiliency guardrails, and make trade offs explicit to reduce time to market and simplify dependencies
• Implement the firm’s product operating framework within your squad—translate evolving guidance into working agreements, decision cadences, and lightweight artifacts (e.g., RACIs, playbooks); influence without formal authority to ensure consistent application and iterate based on outcomes
• Manage product delivery discipline in Jira, Confluence and other product tools—keep backlogs and boards current, document epics/stories with acceptance criteria, publish decision records and release notes, and maintain dashboards for progress and risk visibility
• Lead and develop a team of product managers—set expectations, coach/mentor, provide performance feedback, and drive consistent product practices and outcomes accountability across the team
• Demonstrate curiosity and lead adoption of AI-enabled approaches—identify opportunities to embed AI into product capabilities (where appropriate) and to augment how the team operates (e.g., discovery, analysis, documentation, and delivery practices), while operating within firm risk and controls guardrails

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Exceptional communication skills, adept at tailoring complex information for cross-functional teams, senior executives, and external partners

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience owning and scaling enterprise procurement and contracting platforms, including Source-to-Contract (S2C) platforms like Ariba and Icertis Contract Lifecycle Management (CLM)
• Experience with Ariba capabilities (spend analysis, sourcing/negotiations, supplier management, and contract workspace/contracting workflows)
• Experience with Icertis Contract Lifecycle Management (CLM) (templates, clause libraries, approvals, negotiations, renewals/obligations, and reporting
• Automation first approach to workflow and integration design that scales and reduces manual effort
• Proficiency with Jira and Confluence to manage backlogs, workflows, requirements, and release documentation
• People leadership experience with demonstrated ability to coach and develop product talent and drive accountability for outcomes

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.