Specialist, Engagement Operations Coordinator, Patient Engagement (Hybrid)

Merck seeks an Engagement Operations Coordinator to support the Patient Insights & Engagement team in the Value & Implementation organization. The role manages day-to-day operational activities for patient engagement initiatives, including scheduling, tracking, compliance coordination, and stakeholder communications.

Responsibilities

• Coordinate day-to-day operational activities including scheduling, logistics, and administrative support for patient engagement initiatives
• Track project deliverables, timelines, and status updates; maintain dashboards and working documents for visibility
• Coordinate with Legal, Compliance, and cross-functional teams to ensure appropriate review and guidance on activities
• Assist with planning and coordinating meetings with internal and external stakeholders, including materials preparation and follow-up tracking
• Support compliance documentation, file maintenance, vendor coordination, and grant processing activities

Requirements

• Bachelor's degree preferred
• 1+ years healthcare, pharmaceutical, biotech, or project coordination experience
• Strong organizational and time management skills managing multiple priorities
• Excellent verbal and written communication abilities
• Proficiency in Microsoft Office including Excel, Word, PowerPoint, SharePoint, Teams
• Ability to work collaboratively across cross-functional matrixed teams
• Demonstrated attention to detail and accurate record-keeping