CENTER DIRECTOR

Center Director

Under the direction of the HIV/AIDS Services Administration (HASA) Regional Manager, with latitude for independent judgment, initiative and decision-making the Center Director is responsible for the daily management, administration, direction and coordination of the HASA Center, which provides specialized full range services; social, financial and vocational, to participants, individuals and families with AIDS, advanced HIV illness and/or HIV infection throughout New York City.

The Center Director has the overall responsibility for ensuring that services rendered to all eligible participants conform with Federal, State, and City mandates.

The HIV/AIDS Services Administration (HASA) is recruiting for one (1) Administrative Director of Social Services, NM-II to serve as Center Director at the Amsterdam Center.

The Center Director conducts and attends meetings with local representatives from health care communities, civic groups, governmental/non-governmental agencies and elected officials; to interpret departmental policies, resolve multi-situational issues, and convey the community's stance on HASA issues and concerns to Management.

The Center Director will:

• Manage and coordinate day-to-day administrative and operational functions within the HASA Center ensuring that program services adhere to Federal/State/City and Agency standards and those standards are uniformly enforced throughout the office.
• Implement HASA mandates, procedures and systems designed to comply with specified time frames and service requirements regarding client contacts, issuances of benefits to eligible clients, case stabilization, homelessness diversion, referrals for community-based services and permanency planning for family cases.
• Establish performance standards, site productivity goals, while directly supervising financial eligibility, social service, and support service staff for procedural compliance, adherence to HRA time and leave regulations, disciplinary actions, and the management of day-to-day administrative activities within their own units at scheduled meetings.
• Coordinate the disbursement of all incoming cases from Service Line and their prompt assignment to appropriate unit/worker; maintains a tracking mechanism to ensure accuracy in work and timeliness of case transactions to be reported to the Regional Manager.
• Provide primary oversight and final approval/disapproval for complex case reviews such as Case-by-Case Financial Assistance (CBCFA), and Rental Assistance.
• Identify training needs through specific staff meetings ensuring that staff is trained in the interpretation and application of Federal, State, City and Agency policies and procedures.
• Meet regularly and work closely with the designated Regional Manager on multi-situational cases and administrative issues to effect resolution and/or compliance; monitor those cases involving referrals to resources outside HASA components and ensure follow-up services.
• Liaise with community representatives from Community-Based Organizations, hospitals, community health centers, physicians, drug programs, and elected officials to interpret departmental policies, and assist in the resolution of issues for their consumers and inform HASA Administration of community concerns.
• Performs other related duties, as necessary.

Hours/Schedule: 9:00a- 5:00p

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

Job ID: 808377

Posted until: 01/05/2027