Account Associate - State Farm Agent Team Member

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Benefits:

• Company Events & Outings
• Simple IRA Matching
• 2+ weeks PTO annually, with potential for unlimited PTO
• 11 Paid Holidays (including your birthday!)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development
• Company parties
• Donation matching
• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public in a fast-paced environment? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.


ROLE DESCRIPTION: As Account Associate for Mike Hillenga - State Farm , you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred but not required.
• Experience in managing customer relationships preferred but not required.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.
• Life & Health license (after start date).

Compensation: $60,000.00 - $80,000.00 per year


My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in DURHAM, NC and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.