Team Member

Starting Pay: $15/hour

Hours & Schedule: Part time, flexible, mostly daytime weekday shifts

Job Description:

Caring Transitions of Milwaukee North Shore is a locally owned and operated company seeking Team Members who want to help seniors in Shorewood, Whitefish Bay, Glendale, Bayside, Fox Point, River Hills, and the east side of Milwaukee. Some jobs may be a bit farther depending on where the senior is moving. We typically schedule jobs in daytime hours during the week, weekends as needed. We specialize in downsizing, sorting & organizing, clean outs, relocation services, estate sales, and online auctions. A great opportunity for retirees, stay at home parents, and local college students looking for part time work with a flexible schedule. Potential for promotion to one or more team lead and management positions for the right candidate.

Team Members are responsible for providing exceptional customer service to clients while working closely with management and coworkers to maintain operational standards and procedures. Duties include packing housewares and fragile items, unpacking and setting up the new home for our senior clients, sorting through household goods to find treasures, photographing items for sale, creating online auction listings on CTBids.com, assisting customers at auction pickup, shipping items, selling items in person, and removing unwanted items for donation and disposal. We are looking for candidates interested in a wide variety of duties who like to be up and moving around rather than sitting behind a desk all day.

Roles & Responsibilities:

• Provide exceptional customer service, greet clients and their families with a smile, and respond appropriately to customer concerns

• Prompt and regular attendance on assigned shifts

• Safely pack/unpack and stage/put away client's household items upon relocation

• Ability to lift packed boxes and smaller furniture within the home as needed

• Sorting through household belongings to find treasures and sellable items

• Light cleaning (dusting, sweeping, vacuum) 

• Removal of unwanted items for donation and disposal

• Take photos, upload, and create CTBids online auction listings 

• Online research of item values and characteristics to aid in auction lot creation and descriptions

• Host auction item pickups and sell items in person

• Communicate in a positive manner with clients, peers, and managers

• Show compassion and patience to our senior clients who are downsizing, and family members who may have lost a loved one or are coming to terms with a parent's health changes

• And more, no two days are alike!

Qualifications & Skills:

• High school diploma to a graduate or professional degree- any level of education with the right personality will find this job interesting and rewarding

• Strong organizational skills, attention to detail, and an eye for design

• Outstanding customer service skills

• Professional attitude and demeanor

• Ability to lift 30lb+ and move items within the home as needed, with frequent walking, standing, stairs, bending, kneeling, etc.

• Enjoys working in a fast paced environment with efficiency

• Productively interacts with coworkers and functions well in a team environment

• Understanding of basic to intermediate computer, smartphone, and internet technology

• Willing to work in dirty and/or cluttered environments if needed

What We Require & Expect:

• Integrity and respect in everything you do and say- people trust us to reduce their stress during trying times and with vulnerable clients, so we need to be worthy of their trust at all times without exception.

• Compassion and a caring heart, especially toward clients dealing with difficult life decisions

• Enjoy working with older adults

• Curious but never judgmental

• A strong work ethic

• Able to pass a background check (we are bonded and insured), thought we may consider second chance employment for the right candidate

• Must have a valid driver’s license and dependable transportation

• Must have a personal smart phone for scheduling, clocking in and out, project management apps, mapping locations, and communicating with coworkers (company device will be provided for CTBids)

Related Experience: not limited to work experience, life experience may qualify too!

• Organizing, sorting, packing, moving others

• Helped a parent or grandparent in their decision to move to independent, assisted living, or skilled nursing home care

• Dealt with the home and its contents after a loved one moved or passed away

• Experience working with senior populations

• Photography, staging items, editing photos, uploading to a computer or website

• Estate sales- selling, or you just love going to them!

• Antiquing, thrifting, vintage shopping or selling

• Selling goods at a flea market or makers market

• Expert or hobby knowledge of collectibles, antiques, art, jewelry, photography, designer clothing and accessories, etc. 

• Retail or direct sales experience

• Selling goods or services on eBay, Facebook Marketplace, Poshmark, etc.

Please apply with your resume, days and hours you're available to work, and a short description of why you think you would be a good fit for this position. 

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