Case Manager

Job Description

Job Description

Case Manager At Emerge, our values guide how we live, lead, and serve. Rooted in faith and renewal, they reflect our mission to restore lives through hope, integrity, and purpose.   We Excel:  We always grow and improve, pursuing continuous learning and a hunger for quality. We Serve:  We put others first, leading with humility, empathy, and a willing spirit. We Believe:  We offer grace and restoration, believing in second chances and the power of forgiveness. We Own:  We take responsibility for our actions and choices, demonstrating integrity through accountability. We Rise:  We grow through challenges, remaining flexible, creative, and steadfast through adversity.   If these resonate with you, we would love to connect to discuss opportunities at Emerge further!   Position Overview: 

Provide high quality and compassionate care to clients through various treatment methods which include both individual and group counseling.

Principal Responsibilities   

• Perform treatment planning, assessment, crisis intervention, individual and group counseling, case management, and education services as they relate to abuse of or dependency on alcohol and other drugs under appropriate supervision.
• Refer individuals with non-chemical dependency conditions to appropriate sources of help under appropriate supervision. 
• Ensure all documentation regarding patient care, treatment, and incidents are completed timely and accurately.  
• Consult with other professionals when indicated.  
• Provide crisis interventions and de-escalation techniques.  
• Adhere to all organizational and departmental policies and procedures, including compliance with all behavioral, ethical, and client boundary expectations.  
• Maintain performance expectations outlined between CDCA and supervisor. 
• Maintain client records according to the organization’s policies and procedures.   
• Complete organization, Ohio MHAS, and CARF required training.   
• Maintain license or registration appropriate to profession and appropriate to job requirement, including appropriate amount of continuing education at all times of employment.  
• Maintain strict confidentiality at all times.   
• Other duties as assigned.   

Benefits and Pay

Full-Time staff at ERTI have access to the following benefits:

• Medical, Dental, Vision Coverage – Effective first day of employment
• Short-Term and Long-Term Disability Paid by Employer
• Life Insurance for Employee in the amount of $25,000 paid by Employer.
• Optional Voluntary Life Insurance Options
• 401K – Eligible after 3 months. Up to 3% match and 100% vested at eligibility
• 3 weeks paid vacation, which accrues per pay period.
• 9 Paid Holidays and a Floating Holiday per year.
• Pet Insurance
• Hospital Indemnity, Accident, and Critical Illness Insurance Options
• On-Site Weight Room

Pay is competitive and commensurate with experience.
Required Knowledge, Abilities, and Working Conditions:   

Knowledge of: Area resources that may aid clients in on-gong recovery, safety rules and procedures, the organization’s policies and procedures, and de-escalation techniques for individuals who may be frustrated or exalted. Working knowledge of different pathways to recovery and social systems.   

Abilities: Multitask and work independently with minimal supervision. Communicate information clearly and effectively. Recognize unusual or threatening conditions related to persons with disabilities. Standing, bending, stooping, sitting, walking, reaching above and below shoulder, repetitive use of hands to operate office equipment. Sit and/or stand for  extended periods of time.  

Working Conditions: Standard clinical office setting. May require weekend, evening, and  holiday hours. May be exposed to clients who are potentially angry or violent. General exposure to standard office equipment (computers, monitors, copiers, etc.).   

Qualifications and Education Requirements:

• Experience in working with Microsoft Office products, including email.   
• Experience with using and navigating Electronic Health Records and other industry related types of applications.   
• CPR/First Aid Certification   
• Chemical Dependency Counselor Assistant (CDCA) Certification or higher license