Recruiting Coordinator
KCI / Fidelis Technology Staffing
Job Description Job Description Work Location: Hybrid remote in Charlotte, NC 28262 About the Role
We're looking for an organized, detail-driven Recruiting Coordinator to support our resource management department. This role owns the full onboarding process, job postings and advertising budgets, and timesheet processing — acting as the go-to subject matter expert across all of it. You'll be the driving force behind a smooth, professional experience for hiring managers, candidates, and new hires alike, while constantly looking for ways to make the process better.
What You'll Do
Talent Acquisition & Onboarding
Support the recruiting team in finding, hiring, retaining, and offboarding talent across diverse roles
Own the entire onboarding process — creating offer letters, preparing paperwork, scheduling drug screens and background checks, and coordinating required training
Create and distribute LMS trainings to contingent employees, ensuring completion before their contract start date
Identify and implement process improvements to enhance the candidate experience and operational efficiency
Maintain clear, proactive communication with candidates, using sound judgment to resolve onboarding-related questions and challenges
Contractor & Timesheet Management
Maintain an up-to-date roster of contractors and contingent staff, including confidential data such as customer name, project ID, bill rate, pay rate, weekly hours, revenue, and gross profit
Submit contractor and contingent staff hours to clients weekly, partnering with account management, recruiters, and clients to resolve discrepancies and secure timely approvals for invoicing
Recruitment Marketing & Vendor Management
Post jobs across talent marketplaces, job boards, and professional networks, managing the associated budget and recommending cost-saving opportunities
Leverage social media and digital advertising to maximize visibility and attract qualified candidates
Write concise, engaging job descriptions that attract top talent
Manage vendor relationships — job boards, certification providers, background screening companies — including contract negotiation and ensuring services align with business needs and budget
Reporting, Systems & Process Ownership
Collect, analyze, and report recruiting metrics daily, weekly, and monthly, using insights to inform strategic decisions
Use NetSuite, Ceipal ATS, and Microsoft Office (including Teams) to manage candidate recruiting, onboarding, and contractor activities
Take full ownership of the employee referral program — developing strategies, driving participation, and managing all related logistics
Lead initiatives to improve the ATS, streamline processes, and enhance the candidate experience
Manage a broad range of administrative tasks with autonomy, supporting the Sr. Manager of Recruiting and the wider team as needed
What You Bring
Associate's degree in Business or a related field, or equivalent experience
2+ years of experience in a fast-paced, high-volume environment handling confidential information
2+ years of office administration experience
Advanced knowledge of Microsoft Office, especially Outlook, Excel, and Teams
Working knowledge of recruiting processes, applicant tracking systems, and HR compliance
Familiarity with job boards, talent marketplaces, and social media (Indeed, LinkedIn, Dice, Instagram, etc.)
Preferred Skills & Experience
Prior experience with NetSuite
2+ years of administrative experience at a staffing firm
Advanced expertise with job boards, talent marketplaces, and social media recruiting
Strong knowledge of recruiting processes, ATS platforms, and HR compliance
Natural curiosity and ability to quickly learn new technology and digital tools
Ability to work independently with minimal supervision
Excellent interpersonal and communication skills
Strong time management and organizational skills, with the ability to consistently meet deadlines
A problem-solving mindset, with the initiative to identify and implement improvements
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This role operates in a professional office environment and routinely uses standard office equipment (computer, phone, printer/scanner). Employees are regularly required to talk and hear, both in person and by phone/headset, and frequently required to sit, stand, walk, and use hands for typing and other tasks.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance \nCompany Description About KCI:
KCI offers Legacy Network Care and Support, Professional Network Optimization, Transformation and Deployment Services; and Technical Staffing Resources for Telecommunications Service Providers and OEMs.
Company Description About KCI:\r\nKCI offers Legacy Network Care and Support, Professional Network Optimization, Transformation and Deployment Services; and Technical Staffing Resources for Telecommunications Service Providers and OEMs.
Vacancy posted 6 hours ago
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