Registration Specialist

Job Summary The Registration Specialist is responsible for check‑in, preregistration, registration, preadmission, and admission. Responsibilities include obtaining accurate demographic information, ensuring compliance with CMS, government payors, commercial and third‑party payors, EMTALA, the Joint Commission, benefit verification, preauthorization requirements, consent for treatment, co‑pay collection and other payments on previous balances, HIPAA forms, and issuing Medicare/Tricare messages. Responsibilities Obtain photo ID, insurance cards, signed forms and orders, and scan them into the medical record at the time of registration/admission. Maintain and work through system work queues. Answer telephone, fax, scan, DPMs, and perform various duties assigned by the manager. Cross‑train with the System Scheduling, Authorization, & Referrals to assist as needed. Work closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services. Promote harmonious and efficient intra‑ and inter‑departmental relationships and provide quality customer service. Adhere to the mission, vision, values, and philosophy of the department and Saint Francis Healthcare System. Handle restricted or confidential information from many sources within the Healthcare System. Perform any other duties assigned by the Supervisor or Manager. Job Details and Requirements Shift: Monday–Friday, 7:30 am–4:00 pm. Education High School Diploma or equivalent required. Certification & Licenses N/A. Experience Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred. Proficiency in using computers and software programs. Professional and courteous manner in dealing with customers and staff in all forms of communication. Demonstrated appropriate and timely independent judgment. Benefits Comprehensive and affordable health coverage (medical, prescription, dental, and vision) available the first of the month after the hire date. Saint Francis Medical Services Discount. Earned Time Off (ETO) based on relevant years of work history. Retirement benefits including SFHS immediate matching. Education assistance benefits up to $5,000 per calendar year for one year of service after graduation. Other benefits including Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access. EEO Statement Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ADA Accommodation In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a currently open position, please call View phone number on click.appcast.io or email View email address on click.appcast.io. #J-18808-Ljbffr